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2012-06-23
1/5
"FOR THE LOVE OF ALL THAT IS GOOD AND HOLY - AVOID! AVOID! AVOID!
I was naive enough to think "Well, everyone gets bad reviews at some point, and it's only the bad experiences which generally lead to reviews" so ordered despite the sheer amount of unhappy customers on here. What a silly thing of me to do!
Ordered a printer from them, lot's in stock apparently, fairly good price - was the cheapest price I could find by about £3.
A month went by (after the 15 day expected wait!) - no printer. I ask them for an update especially as it said it hadn't been dispatched. They tell me it's the manufacturer's fault and they shouldn't be blamed - a regular theme throughout these reviews, it's never their fault, is it?! They say, wait two weeks. I wait two weeks, no printer. They say wait another two weeks. I wait another two weeks, no printer, although the printer's descriptions says it's back in stock again after a price hike by £90 from my order price.
Eventually, after a couple of months or so, I ask for my money back to which they claim a 30 day wait - which is absolutely unacceptable. 30 days go by, no refund.
So now, no money, no printer, and a big headache from banging my head against the wall asking myself why I was stupid enough to order from these guys.
In their defence, I don't think their utter incompetence is intentional, and they do apologise before deflecting blame on everybody else but themselves, but come on WAE+, get it together or you'll be out of business before your 9 month birthday!!"
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