- STORE REVIEWS
- PRODUCT REVIEWS
2006-05-18
1/5
"3rd Order in a row I have placed and had to cancel.
In stock status shown on items is totally bogus.
Emails go unanswered. No phone to call.
Complete Waste of time ordering here."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
2004-11-05
5/5
"Awesome!
Ordered on the 4th, it was here on the 5th.
I only paid for standard shipping.
Unbelievable."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Speed of web site
Web site reliability
Web site being easy to use
2004-05-11
1/5
"Ordered (instock) HP laserjet 1000 Monday 5/10/04 9AM.
Ordered acknowledged 12:20 PM.
Call from vendor Tue 5/11/04 7:30 PM.
Sorry No stock and by the way we did charge your credit card already.
You should see a refund in a few days.
Thanks a lot!
Never again will I order from a vendor without real-time sotck status."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
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