"So I ordered a product on Dec 2nd for Christmas. Well after 4 days I called as I hadn't received any information about it shipping. They told me it wouldn't be shipping out until Dec 23! So it wouldn't even be here for Christmas.
Really?...why wouldn't you notify your customers? It is obviously a Christmas present. I hate ordering from Amazon, but at least you get the product in a decent amount of time. I paid the same price on Amazon, but guaranteed in two days.
Never again Brookstone."