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2014-12-03
1/5
"I guess I should have listened to the other reviews posted about this company. Gotta love a company that charges your card and then sends you NOTHING in return. We purchased a solar pond pump and 6 solar cell phone charges back in August, and it took many phone calls and a lot of follow up hassle on our part to finally receive the pump in November. Supposedly the pump was back-ordered, which does happen and is fine, but we received NO notice of the back-order, and actually zero communication from the company regarding any part of our order, from confirmation to shipping, nothing. As of today, December 3rd, we STILL have not received the solar chargers, and have told them that we want to receive a refund for the chargers (we'll see if that actually happens). We were also told in one of the previous phone calls that we would be getting a 15% discount on the pump and a free set of solar Christmas lights, but have yet to see either of those. At this point, I would be happy with receiving our refund for the yet to be seen solar chargers, but who knows if that will happen. I have no idea how a company like this can survive with this as their business practice. The only reason we went through them to buy a pump is that they were the only ones who had a powerful enough pump for our needs. Others through more reliable company like Amazon were not as powerful. Too bad, since solar powered lights, etc are more environmentally friendly and their company could do a brisk business with a better business practice."
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