- STORE REVIEWS
- PRODUCT REVIEWS
1/5
"This store is really suck!! because:
1. They never reply your mail. If you are lucky, you will got your reply within 1-2 months.
2. When they changing the new rebate address, they did not send any information or notification where you have send your rebate.
2. The rebate processing really really really takes long time about 1 YEAR to get your rebate.
3. I lose my rebate $100 and they dont care at all.
4. They do not have smart customer service.
5. They never send a notification by letter or by mail about whats wrong with your rebate form.
6. Trust me, YOU WILL WASTING YOUR TIME IF YOU PURCHASE CELLPHONE IN THIS STORE. (you have to send 150-210 days proof of your phone billing statement to send your rebate form) and you will not get nothing for your rebate.
In Conclusion, DO NOT PURCHASE CELLPHONE IN THIS STORE. THEY DO HAVE BAD SERVICES!! BETTER SHOP AT AMAZON.COM"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
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