- STORE REVIEWS
- PRODUCT REVIEWS
Merchant Member
2009-12-08
5/5
"Website Rating - Good, but needs improvement
Sales Service Rating - Good
Customer Service Rating - Excellent
System Build Quality - Excellent
System Packaging Quality - Outstanding
Overall System Rating - Excellent
Best Features - Customization, Build Quality, Packaging
Worst Features - Website Presentation
Overall Company Rating - Good, I'd shop here again.
Some of the choices available during customization were not clear. It was
not clear if items would cause conflict or were exactly what was desired. It
would serve the AVA website well to have some guidance on components. I spent
the time and researched components to ensure my system would be set up as
desired, but I have an Electrical Engineering degree. Someone with less
technical prowess might not have taken the time and would have gone
elsewhere. The computer is fantastic. There were a few missing check marks
in the build book, but nothing important. The time it took to process the
financial part was also problematic. If I hadn't read a review that said it
was going to proceed in that fashion, I would have given up after the second
failure to process my card. What is the point in filling out the form when
ordering and then filling it out again, if in the end I have to call the
card company to make it all right. Jump to that step earlier. Overall, it was worth the effort and time to get this computer, as it totally rocks. My home laptop's performance puts my work desktops to shame."
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