- STORE REVIEWS
- PRODUCT REVIEWS
2017-08-30
1/5
Deceptive and dishonest promotion financing
"I purchased a laptop using the 12 mo. interest free financing. Today I received an account statement increasing the final balance of $79.06 to $248.84. When I called I was told I was past due and the added amount was interest and fees. I was set up to have monthly payments automatically made from my checking account. I was told that the last payment was cancelled by me in July. I always payed more than required and always on time. Why would anyone cancel the 12 th payment and pay a years interest and fees???
This experience will be repeated whenever I hear the name DELL and in reviews like this at every opportunity. I will never purchase my children or grand-children another Dell product. I will discourage anyone's purchase of Dell products. There are too many good, honest and straight forward vendors to choose from.
The calculated underhanded action and indifference of customer service made this necessary."
