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2019-07-20
1/5
Not your best bet
"Ordered a pool pump housing- no communication from poolcenter that the item was backordered/unavailable. 2 months later I finally received the part... damaged, because of course it was. I called to send it back for a non-damaged replacement, one week later no contact from the company. Called today, was advised to order it again while waiting for a return label as "it would be faster".
Seriously, how do you run a company like this? As always, was polite to the customer rep as it isn't their fault, but requested a refund with the return shipping label that had not been processed from my last call.
Do not use this company, I can't stress this enough."
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