"Ordered brackets for a kargo master ladder rack for truck. Paid right at 100$. Ordered on may 5th and website stat d 2-3 days shipping. After 3 days never got a email with tracking. Called them and said shipped by manufacturer. And then on may 9th recieve stamps mail stating order canceled. And told my card was never charged until item is shipped. Checked bank and money was taken out on day of order. And now have to wait 3-5 days before refund. Do not shop with them. Very shady customer service. They even hung up in me ."