"Boy I wish I had read all of the reviews before I purchased from Wolf Camera. I ordered a CD player which did not work out of the box. After repeated attempts to contact "customer service" I was finally told that they would send me RMA. A few days later I receive an e-mail that the product is "not returnable" and to contact the manufacturer for "further assistance". I will never order anything else from Wolf Camera and I would recommend anyone else to do like wise."