- STORE REVIEWS
- PRODUCT REVIEWS
2005-02-19
1/5
"Ordered a load of stuff from these guys.
Everything arrived about 12 weeks later except to receipt printers costing $149 each.
Sent emails etc and no answer. Eventually got a number for them and the guy said that there had been a mistake and they would refund. This never happened.
Tel number disconnected and they don't answer emails etc. These guys are total crooks!! Do not use.
If you deal with this crowd be prepared to deal with thieves.
regards,
Walter."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
