"I ordered some equipment and because I needed it fast, asked for 2-day air shipping. It was on backorder for a month, so I cancelled the order. My credit card was charged when I ordered the equipment on 5/19/04. When I received my statement on 6/24/04 and saw the charge, I again emailed asking for a credit. Lo and behold, the order shipped the very next day! I refused shipment and now dealznet says it will charge me a restock fee and shipping charges. All this was done via email, since they're a web company."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent