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2023-02-10
1/5
The worst buying experience I have had in my life!
"On Feb. 2nd, I purchased a refurbished 50" Roku TV for $229.99 at Micro Center store in Duluth, GA. At checkout, I was persuaded to purchase a contract at a cost of $59.99 for a 3 year period that included "cracked screen protection". 3 days later after acquiring a wall mount and installing the TV and turning it on, I discovered the screen was cracked. The TV would power on, but no picture would show. I took the unit back to Micro Center for repair or replacement, with the necessary documentation, after about an hour, I was told that the repair contract had not been uploaded to the "system", at which time the Store Manager informed me that they were not going to repair the TV, and would issue a "store credit" for the $229.99, but they would not be able to issue a refund of the sales tax, nor any refund or pro rate for the 3 year repair warranty. (So after less than a week of owing a worthless television set), I no longer HAVE a television, I'm out $59.99 for a non existent repair contract, $14.88 sales tax, for a television I don't have, AND a $229.99 store credit that I must spend at the very place where this, (for lack of a better term) "RIP OFF", occurred! Color me DISGUSTED AND ANGRY!!!
(I considered taking this to small claims court, but the expense outweighs the probable remedy).
I WILL HOWEVER POST THIS REVIEW EVERYWHERE AND ANYWHERE THAT I CAN! BUYER BEWARE!"
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