- STORE REVIEWS
- PRODUCT REVIEWS
2015-05-15
1/5
"Toshiba Satellite S55-B. Laptop not working properly after 3 months of purchase. Charged $100 for restoring computer to original settings. (Unacceptable) After PAYING THE FEE and restoring computer to original factory, problem continues.
Asked to be refunded, they promise that in 3 days will show, it has been 2 weeks and no refund has been posted to my account. I had to call again. Unsatisfied with customer service. Long wait time, too many transfers, problem not resolved, representative did not follow through their promises. I had to made another long call, with many transfers to follow up on last decision.
Do not agree that I have to pay an extra $29.99 to send my computer to repair. I WILL NOT RECOMMEND TOSHIBA TO ANYONE, NOR WILL I EVER PURCHASE ANYTHING ELSE FROM THIS COMPANY."
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