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Stores > Wayfair
  • Wayfair Wayfair Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.27/10 8.27/10
    Chance of future purchase: Rating 8.60/10 8.60/10
    Shipping & packaging: Rating 8.22/10 8.22/10
    Customer service: Rating 8.24/10 8.24/10
    Return/Replacement policy: Rating 8.14/10 8.14/10
Voice your opinion! Review Wayfair by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-03-27

Wonderful Products and Quality

"Easy to order, prompt delivery and never had to return something"

This review was modified by LavenderPinkBadger on March 29 2017 03:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Quick shipping, excellent product

"I love this sofa and loveseat. The fabric is exactly what I wanted."

This review was modified by OrangeBobolink-24736 on March 29 2017 12:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Wayfair Experience

"For the first time ever, I used Wayfair to purchase an outdoor sectional couch, outdoor dining table, and an outdoor rug. I have been completely happy with everything I have purchased. My porch looks beautiful now. The quality of the items I purchased is amazing! I had a couple of issues where parts were missing and a cushion cover was damaged, and Wayfair went above and beyond to rectify both situations. The customer service is second to none! I have been telling many friends about my experience with Wayfair and I look forward to purchasing items through them in the future!"

This review was modified by tjackson85 on March 29 2017 12:00:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-27

waiting room chairs

"they look great and are large for the money and comfortable!"

This review was modified by EarthYellowEarthworm on March 29 2017 11:45:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

drapes

"i am very delighted on the looks and make of the product very very happy and of coarse the price wonderful
"

This review was modified by YellowGreenBat on March 29 2017 11:30:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

New rug

"Quick and efficient delivery with pleasant exchanges with all involved. Great product the makes my bedroom that much nicer!"

This review was modified by DesertDuiker on March 29 2017 11:15:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Very Satisfied

"Shipping and quality of product were great."

This review was modified by SalmonEarthworm on March 29 2017 09:00:10 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Best ever

"I have never been disappointed with anything I have ordered from Wayfair. That being said, this rug is beyond my expectations! The price, quality and look is fantastic!"

This review was modified by JasmineDonkey on March 29 2017 08:45:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Love Wayfair!!

"Great quality, furniture as described. fantastic packaging and fast delivery. Could not be more pleased!"

This review was modified by LightTaupeBee on March 29 2017 08:15:02 AM

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Verified Customer
Rating 8/10
4/5
2017-03-27

Love Wayfair

"I have had a great experience from ordering from wayfair and everything that we have purchased has looked wonderful in my house."

This review was modified by PastelYellowOx on March 29 2017 08:15:02 AM

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Verified Customer
Rating 6/10
3/5
2017-03-27

Entire apartment furnished.

"From start to end there was pretty much ease throughout the entire process. We order our entire bedroom set, kids room and some living room. Items were as described on line, the ordering process was very easy and the reviews given for each item were for the most part accurate. The reason for three stars instead of four or five is due to a delay in delivery of our bed and the incorrect instructions arriving with the daybed. "

This review was modified by LightKhakiBear-63544 on March 29 2017 07:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

GREAT!

"I lovw wayfair! Their customer service is top of the line and their products are qualuty. No xomplaints"

This review was modified by TimberwolfSwordtail on March 29 2017 06:45:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Love to Shop online

" Wonderful experience, everything came and was high quality for a very fair price!!
"

This review was modified by GoldLemur on March 29 2017 06:30:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Great products! Excellent customer service!

"Beautiful furniture & accessories. Customer service was great with any issue I had! "

This review was modified by AlmondFish on March 29 2017 06:15:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Awesome Sauce

"Delivery on time. No problems. "

This review was modified by FlaxToad on March 29 2017 05:45:02 AM

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Wayfair participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,426 merchant members.