"I order items on a daily basis and few companies "get it" how to provide outstanding Customer Service. These guys do. I ordered 10 bulbs and one arrived broken. You know the feeling - do I try to open a dialog and hear - oh - you have to file that with the shipper, da de da da da, etc...
In one call and less than 60 seconds, the issue was resolved and they apologised for the broken bulb in shipment which was not their problem.
I will definitely order from these guys again."
"I've only been using 1000Bulbs.com for a year, but I think I found a distributor that can meet my needs. fair pricing, quality lamps and excellent customer service.
Michael Said is a bright light in this dark lighting world we live in. When lights go out
its good to have a reliable source on your side. Thank You Steve Santos
Sunvalley Shopping Center Concord California"
"Product does not work in ballasted fixture. Product description said no ballast required. I understood that to means would work with or without ballast."
"I accidentally bought the incorrect bulb. I had to pay for the return. Spoke with Beth about matching up my lightbulb when I return the package. I specifically placed a note at the top of the package with a bulb that I needed to match. Sharon reached out instead of Beth only to not help. I basically wasted now $40 om a product I don't even have. Now Beth has responded stating that the shipping is nonrefundable and that the return warehouse did not see or stated that the bulb I needed and the note that I left "attention Beth" was not there. Now they are referring me to a sales person. At this point, I would never do business with you guys and make sure to go to the bbb and let those I care about not support this business. Honestly, the worst customer experience anyone can get in my opinion. "
"Everything was great with the delivery and the unit cost. Highly recommend for light bulb purchases!"
"Awesome. They were here within 3 days. Thanks for fast delivery "
"All around great customer service. Very prompt and courteous."
"Easy to find on site.Called with a question for customer service and was handled promptly!"
"Got what I ordered within 4 days. This isn’t the first time I have been a 1000bulbs customer and I have never been disappointed."
"Good price and very fast shipping. Packing was excellent. Will order from this company again."
"The title says it all. it was easy to find what we needed on the site, and there were many items to choose from for what we needed."
"I needed some bulbs that are hard to find. 1000 Bulbs had the ones I needed, shipped them quickly, packed them well and the bulbs arrived intact. "
"Fast and reasonable prices "
"Box came with broken glass tinkeling, not a good sound"
"Missing product information in the descriptions."
"The selection is amazing...the pricing is very competitive, ordering was simple & delivery was fast."