"I order items on a daily basis and few companies "get it" how to provide outstanding Customer Service. These guys do. I ordered 10 bulbs and one arrived broken. You know the feeling - do I try to open a dialog and hear - oh - you have to file that with the shipper, da de da da da, etc...
In one call and less than 60 seconds, the issue was resolved and they apologised for the broken bulb in shipment which was not their problem.
I will definitely order from these guys again."
"What I wanted and on time"
"They work. They are LED with close to the right wavelength of light. However, 1) the two that we installed do not actually give off the same color of light, which is weird, and 2) I would not say that the beam of the lamps is as narrow as it would be with that beam width in the halogen. I guess I figured there would be some reasonable way to mimic a narrow beam. They really do not do that. "
"Bulbs were packaged very well and arrived in a couple days."
"Very easy and no headaches."
"My experience with 1000Bulbs.com was very good from start to finish. The bulbs arrived safely and quickly!
The bulbs appear to be excellent quality!"
"After 35 years in lighting, I know what I want in a lightbulb. I do NOT envy anyone looking for a bulb who doesn't know lighting jargon, like base, Kelvin Temp, Color Temp, beam spread, or bulb shape (and whether it's frosted or clear). Thankfully, I knew what to ask for, and 1000Bulbs answered my request. It took no time for my order to come, and--thankfully--my client is thrilled with the results!"
"Great people very professionals."
"have not received my bulbs"
"Delivered as promised. Love irresdecent lighting but can’t buy at big box stores so this is a plus to find for chandeliers."
"Bulbs keep arriving damaged. Either shipping/packaging methods need to be improved or carrier has to take better care while in transit"
"Easy online experience, order arrived quickly and on time."
"The bulb was the correct size, but, the base was too small. I guess I would need a medium sized base. It’s not a standard size."
"Hard, if not impossible to find incandescent bulbs around here these days (California). I've switched mostly to LEDs, but sometimes, you just can't find what you want. I'm glad you're here. And the packing peanuts are almost absorbed in the ground around my lime tree. Thanks so much!"
"I think the lights are very good, great quality and exactly what I was looking for. Unfortunately, the shipping cost (standard ground shipping) was over the top and probably keep me from making any future purchases."
"I purchased CMS-10313 Twinkle light string. The description states "Twinkle lighting effect - bulbs softly fade on and off". No where does this product description state every fifth light flashes.
1000bulbs did authorize a return. I was informed a refund would be issued less original and returning shipping costs.
I feel since 1000bulbs published an inaccurate description, both shipping costs should be covered in the refund. "