"I order items on a daily basis and few companies "get it" how to provide outstanding Customer Service. These guys do. I ordered 10 bulbs and one arrived broken. You know the feeling - do I try to open a dialog and hear - oh - you have to file that with the shipper, da de da da da, etc...
In one call and less than 60 seconds, the issue was resolved and they apologised for the broken bulb in shipment which was not their problem.
I will definitely order from these guys again."
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"My rep, Kash, was helpful and engaging. Order was shipped out immediately. When we found out we ordered wrong bulbs, he stepped up to the plate and helped us return those parts and order the replacements.
I would recommend 1000Bulbs to anyone who needs fast, friendly, and excellent service.
Kudos to all of you!"
"Prompt and efficient. Great company to work with."
"Overall great experience!!"
"The website makes it easy to order and everything arrived in a timely manner and nothing was broken! Which is a great thing!"
"fast delivery right fixture shipping costs were a little high"
"If have purchase 3 times. Great selection of LED lights. Great colors!"
"I live close to the 1000Bulbs warehouse and the experience with their will call was easy and quick."
"I only order from 1000 Bulbs about every five years, but the employees I deal with are always so cordial and helpful. They always have my previous order in sight and can tell me things I have forgotten. This time, I dealt with Brandi Lough, and she was so sweet that I wished she was my daughter!"
"Arrived as ordered. no delay"
"Rickie emailed and called with information on shipping minutes after placing order."
"Rep more than willing to assist and product received quickly."
"When my shipment arrived I wondered why it was so small. When I went back through my browser history I realized the specific bulb I had put into the store's search bar isn't carried by the store. In response to my search query I was shown a single search result for a bulb by the same company but in a different size. Thinking the listed bulb was what I needed (since it was the one result shown from my search and was from the same manufacturer) I bought it without realizing they had shown me a bulb of a different size. I wish they would instead have just said "We don't carry that bulb". Now I'm stuck with a set of bulbs I can't use and can't return."
"Had to replace 2 recessed, couldn't find them anywhere else. I was more surprised on how well they was packaged. A very big box and alot of padding."
"I ordered a battery for my UPS from 1000 bulbs. The shipping cost more than the battery! But the battery arrived early. It was an exact replacement and fit into the tight space. It charged overnight, and the UPS seems to be working correctly again. I will look at 1000 Bulbs again for the many items they offer for sale. It is much more than light bulbs!
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