"I order items on a daily basis and few companies "get it" how to provide outstanding Customer Service. These guys do. I ordered 10 bulbs and one arrived broken. You know the feeling - do I try to open a dialog and hear - oh - you have to file that with the shipper, da de da da da, etc...
In one call and less than 60 seconds, the issue was resolved and they apologised for the broken bulb in shipment which was not their problem.
I will definitely order from these guys again."
"The operators are intelligent and thorough you get what you want in a reasonable length of time."
"Placed the order on line Monday order arrived to SC Thursday morning!"
"I was surprised I reached a real person, who was knowledgeable, within seconds of calling! Wow! Turns out, the unique bulb I was looking for was nixed by the EPA a few years prior, unbeknownst to me, so the representative told me immediately what I could order instead. It got here quickly and works perfectly. I was really grateful for the great support. "
"Rocky helped me , quick response "
"very happy always good things on spite"
"CSR was very helpful in providing pricing & stock availability over the phone. I emailed our PO on a Monday & received 3 automatic emails within days: 1. ord confirmation 2. shipping confirmation 3. tracking info. I loved that I didn't have to call back or email to keep track of my order, shipping dept. was amazing in getting the order out fast. Purchasing experience from 1000bulbs.com was great!"
"I was looking for a led light that would hang from a chain and be bright enough for a large room. They had just the light at a great price and they delivered it as promised. "
"Arrived within a couple of days.
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"I was very impressed with the packing of the bulbs. They arrived in perfect shape. However, when I put one of the bulbs in the hall fixture, it "exploded". The filament blew up and the inside of the bulb had many white streaks. Fortunately I had ordered 4 bulbs and only needed 2 so I was able to discard the faulty bulb and replace it with another new bulb."
"Good selection of LED lights"
"We use these lights to decorate a thirty five foot palm tree in Mesa. They look great!"
"Prices were good. But I thought shipping was a little expensive. That’s why I didn’t give you five stars."
"Easy web interface enabled me to find exactly what I needed. Delivery was super-fast, even though I selected ground shipping."
"This is the third time that I have tried to do business with you guys. So far things either don’t work, or it’s a pain in the ****. These things are junk."
"We are a small electrical business and some older, out of distribution parts can be hard to find. We were able to find a much needed part at 1000 Bulbs. Easy ordering process, and fast shipping. "