"I order items on a daily basis and few companies "get it" how to provide outstanding Customer Service. These guys do. I ordered 10 bulbs and one arrived broken. You know the feeling - do I try to open a dialog and hear - oh - you have to file that with the shipper, da de da da da, etc...
In one call and less than 60 seconds, the issue was resolved and they apologised for the broken bulb in shipment which was not their problem.
I will definitely order from these guys again."
"You guys have everything I needed!"
"packed well -got it quick"
"Your site made it easy and delivery was ontime."
"Excellent product and fast delivery thank you"
"Never got my bulbs in spite of your deliver notification. "
"The product that I had previously purchased was out of stock, and my sales rep did a great job, helping me find what I needed to fill my order"
"Thank You, I will return for more parts."
"You know longer carry what I needed, I had to settle for something that didn't match, Satco S3369 instead of S3368"
"Quick delivery and follow up!
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"I put in my order on Feb 1st but don't have the product yet or any shipping information regarding when the items will ship so there seems to be a disconnect between the surveys being linked to the actual shipment of the product."
"Easy to navigate website, easy to order, good communication and delivery as stated. Good first experience and will be back whenever I am the need of any other bulbs! "
"glad they had incandescent@ hope they will always!!! healthier!"
"Great service and price. From ordering to shipping to delivery. It was super fast and I knew where it was and when it would be here."
"Whoever packed the case of bulbs into the shipping box, put a damaged box with broken bulbs into the shipping box. The shipping box was not damaged, but the case of bulbs had a rip in it."
"Back order never gave an update. I had to cancel my order. "