"They were very responsive"
"I was generally satisfied with their service. I was impressed that they responded very quickly to an email inquiry."
“Hi ccutting,
Thank you for your feedback! We value you as a customer and hope to continue doing business with you.
Best,
101domain”
"Tried to register a .law domain on day 1 of the EAP. 101domain charged me there wrong amount and cancelled my order, which was an ultra premium and is now gone. Tremendous screw up on their part. "
“Hi hensel_craig,
We apologize for any inconvenience this may have caused you and your business. You actually pre-ordered the domain name for General Availability. The registry search was incorrect due to an error. The domain name you requested is actually on a list of reserved terms. At this time, it cannot be registered to anyone, so it's not gone. If you are still interested please contact sales@101domain.com and we will check if the domain name can be released.
Best,
101domain”
"Domain was purported to be available... a price was listed... order was processed... and then received word several hours later that it was not in fact available at the price listed, but was now only available as a premium domain at an exponentially increased price."
“Hi brad_neese,
We apologize for the inconvenience this may have caused you and your business. The list of premium .LAW domains are in fact up to the registry and out of our control. It looks like the search function was malfunctioning while you were doing your domain search which allowed you to order those domains. We value your business and hope that we can help your business find a domain. If you have any questions or concerns please don't hesitate to contact support@101domain.com.
Best,
101domain”
"No proper customer service "
“Hi shaik_binu,
We apologize for any inconvenience this may have caused you. You should have received an email from our support team notifying you with the required documents needed for a .COM.SA/.SA domain. We value you and your business and hope that your domain is live as soon as possible. If you have any questions or concerns please don't hesitate to email support@101domain.com.
Best,
101domain”
"It took a while to get a reply from them through their ticket system but as soon as I sent them a message on Facebook, I got a very quick response."
“Hi ribeirodantasdm,
We apologize for the late reply through our ticket system - we are working on speeding up our response rate. We value you and your business and hope that this has not inconvenienced you. If you have any further questions or concerns please email support@101domain.com.
Best,
101domain”
"Really. Happy with the service from domain 101, although initially a little confused,but My error not the site. Thanks "
“Hi fincasdelavega,
Thank you for your comments! We are glad it has been a positive experience and hope to do more business with you in the future. If you have any further confusion, please don't hesitate to email support@101domain.com.
Best,
101domain”
"Hello there,
I like the search functionality with suggestions slowly emerging from the bottom of the list. I also like the comprehensive list of TLD extensions available on 101 and especially the fact that, unlike the others, the Premium domain names are also available here. And your newsletter was the very first one to notify me about some very important updates in the Domain Name industry!"
“Hi anton_kireykin,
Thank you for your feedback! We are glad that our website and newsletters have had such a positive impact. We value you as a customer and hope to continue our business together.
Best,
101domain”
"Very prompt response and straightforward."
“Hi anna-36915,
Thank you for your positive feedback! We look forward to doing business with you in the future.
Best,
101domain”
"I bought travel domain.
But until I wrote to support they didn't register my domain.
Then in the answer of the support tehy didn't give me exact steps to do,
I was given a hint and I had to figure out the problem by myself.
"
“Hi usubaus,
We apologize for any inconvenience this may have caused you and we are glad you were able to register your .travel domain. Please don't hesitate to email support@101domain.com with any further questions you may have. We value you and your business.
Best,
101domain”
"I appreciate the attention to solve my problem. you were very efficient.
Thank you!"
“Hi jklecio,
Thank you for your comments! We are happy to have helped solve your problem and look forward to future business with you.
Best,
101domain”
"The process was fast and smooth..."
“Hi c1b3r3y3,
Thanks for your feedback! We are happy you have had a positive experience and hope to do more business with you in the future.
Best,
101domain”
"A melhor empresa do segmento."
“Hi andrelt07,
Muchas gracias por sus comentarios. Valoramos su negocio y esperamos poder seguir sirviendole en el futuro!
Sinceramente,
101domain”
"Often can not find customers for more than 10 days do not send e-mail reply"
“Hi webmaster-60782,
We appreciate your feedback. An email has been sent to your account. If you have any further questions or concerns you can contact us at support@101domain.com.
Thanks,
101domain”
"Don't waste my time by requiring a comment. Who do you think you are? 5 stars just went to 2 stars. :("
“Hi idekerlab_bdemchak,
We appreciate your feedback and apologize for any inconvenience 101domain may have caused you. If you any questions or concerns please don't hesitate to email support@101domain.com.
Thanks,
101domain”
A rep from 101domain.com, 101domain, has responded:
“Hi toni-78533,
We appreciate the feedback! We are glad it has been a positive experience and hope to do more business in the future.
Best,
101domain”