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Verified
5/5

2008-08-21

"Ordered UK and European plug Adapters. Order arrived in four days. Adapters are clearly superior to what I had purchased elsewhere. Would shop here again."

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Verified
5/5

2008-07-29

"Very good experience. I ordered a TV and it arrived the next day at a very low shipping rate. A competitor said there was no way he could sell and ship at the price I paid. I have high confidence in ordering from 110220volts. "

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Verified
5/5

2008-06-12

"I ordered a Wonpro WA-5 Universal to US Grounded Plug adapter which was aptly priced at 2.78$. I had researched for such adapters in other internet shopping sites especiaaly amazon.com but the minimum price I could find was 5$ and more than 6$ shipping (ordinary ground shipping). 110220volts.com just charged $4.31 for USPS First Class mail. So i was very happy to get everything for 6.91$.

As expected the product arrived with 2 days of my order. I really appreciate their fast service. The product packaging was very good and the adapter met all my needs. It was durable and I am still using it without any problems till date (12th June, 2008).

Thumbs up for 11022volts.com
"

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Verified
5/5

2008-04-12

"I felt that I was a special customer even though my order was a very small $amount. There was follow up to my order keeping me up to date regarding receipt of my order, shipping date, shipping status, etc. The service was great and the order arrived promptly. I was impressed with their process and would recommend them to anyone and also do business with them again. Thank you for your great service "

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Verified
1/5

2008-03-28

"I did not receive what I ordered. I ordered a PL-100 Clarity Personal Listener Plus. I received a PL-100 ZyXEL Powerline Ethernet Adapter. This store has no customer service. They refuse to answer Emails. They say someone has to phone back when I phone and then they never do. I now appears to me that I have lost my purchase money. I can't get an RMA number from them. I have never had a worst experience with online purchasing in my life. This store is a scam."

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Verified
5/5

2008-03-25

"Excellent service and products. "

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Verified
4/5

2008-03-16

"Product fine. follow up inadequate as I attempted on 6 occassions to phone to request an extended warranty and each time was disconnected"

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Verified
1/5

2008-02-22

"I placed two orders with them, both of them arrived fine but in both cases it was something else than I ordered! I wrote them several e-mails trying to resolve the problem but they never bothered to answer any of them. I will never do a business with them and I discourage everyone from doing so.

In the first case I ordered the total number of 12 pieces of 3 different types of adapters (2, 4 and 6 pcs.) but they completely confused the order and swapped all 3 numbers. In the end I got different number of adapters of each kind than what I wanted and what I paid for.

In the second case I ordered 1 piece of ATVR-300 - 300 Watt Deluxe Automatic Voltage Regulator, Voltage Converter Transformer (CE Appr.). I received something quite different - ATVR-500D which:
a) doesn't have advertised Time Delay switch (which was the reason I was ordering this specific type)
b) doesn't have advertised CE Approval
c) looks quite differently than the one shown on their website
"

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Verified
1/5

2008-02-22

"Horrible customer service.

When I was checking out of their online store I used paypal and somehow it automatically changed my shipping address to reflect my billing address because of what was stored in my account info. At the time I was overseas in Iraq and the item I ordered was a international plug so I needed it in Iraq, not upon returning to the U.S. I immediately sent their customer service people an e-mail asking them to change the address and giving them the correct one prior to the order being processed. Approximately one week I received a response saying that the order had already shipped and there was nothing they could do about it even though I sent them the e-mail only 2 seconds after submitting my purchase. Two days later I received another e-mail telling me that the item was shipped. I thought it was already too late?

This was only a $2 item so in the spirit of customer service I asked that they ship a replacement one to the correct address to which they refused to correct their mistakes. I will never do business with them again because of their unwillingness to satisfy their customers.
"

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Verified
1/5

2008-02-02

"I purchased from the, online using PayPal. They received the funds and then notified me the item was backordered. I asked for refund 4 times by email and called them twice. They answered me one time, trying to talk me out of a refund, but still offering one.

I have filed a complaint with their local BBB.

In addition, I have forwarded all the above emails and correspondence to the owner of record.
"

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Verified
5/5

2008-01-15

"very nicely handled, everything arrived in good condition"

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Verified
5/5

2007-12-17

"Good quality, low prices, quick delivery. What more could you ask for?"

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Verified
1/5

2007-12-11

"Although their website could use better organization and design, products ordered (PAL/NTSC converter & UK plug adapters) were received without incident and in a timely manner, and this was shipped to an APO. Would use them again."

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Verified
5/5

2007-12-05

"Shipping was fast. Customer service was excellent: I placed two identical orders online--each with different credit cards--because I needed to pay for them separately. They called me to make sure I hadn't accidentally ordered twice, which I appreciate! Some two-prong U.S. plugs have problems staying plugged into the adapters, but I feel I got my money's worth out of them. Thanks!"

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Verified
5/5

2007-12-05

"I bought a voltage converter from this seller. Product came very fast. Happy with the product. It is the one defined in webpage. The only difference it seems in the picture very small an portable. But the specs on the written page are the same as I got. "

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