"As a business owner everyone has there flaws, its what you do with those flaws that make you a great business. No matter the issues i ever have which are next to none Great company to deal with "
"I ordered brakes and calipers with drums and all the products showed up relatively fast and the quality was second to none
Very happy "
"I’ve been a customer of 1AA Auto for the past 12 years or so. They’ve always been very punctual and fast with order shipment and delivery.
Recently, I made a mistake and ordered the wrong part, at a cost of $31. I filled out the ‘return shipment’ form, and prepared to pay return shipping. They notified me that I would not be required to return the part, and that I would be getting a full refund.
I will be making it a priority to procure most if not all my vehicle parts from 1aa auto before I go into town to look at the various auto parts stores.
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"I always use this site to purchase car parts for my vehicles. Recently, I had purchased calipers and after installed, the size was a bit too big even though it stated "fits your vehicle guaranteed" and it was scraping the inner rim. After some emails with their customer support, they understood my situation and took care of it right away. I appreciate A1 Auto and everyone in it!"
"After researching dozens of options for replacing a broken passenger side mirror+camera on my Honda Civic, I found 1A Auto and had a really positive experience. Their price was the cheapest, but it was a high quality part. It was so easy to install and it looks and works great! The expedited shipping was a terrific bonus, since we wanted to fix the car for a road trip. And the live chat on the website is authentic (not a robot) and very helpful. I contacted other sellers with much slower response times. I literally saved over $1000 compared to what I was quoted at a bodyshop. "
"I always have an easy time with 1A autos instructional videos on YouTube and they always help me out to be able to do the things that I want to do to fix my truck and make repairs that I can do myself easy to understand and see I also enjoy shopping when a Auto for great prices low prices and quick and easy delivery for the right parts that I need to replace or repair my trucks damage broken or missing parts as well when I auto is always dependable and I enjoy shopping with the site it's easy to use and customer service is always so nice much appreciated!"
"A1 quickly fixed a mistake that was made by the USPS. Postal service said it was delivered but it was not, A1 quickly sent me another part without any hassle. "
"1Aauto seems to find very good sources for their private brand parts. I've had great experience with their private label, and the latest purchase, which was a front hub assembly for my 1999 Silverado seems to be at least as good as the original equipment bearing. I expect it to last a long time, and their videos to install them are always helpful. Recommended. "
"Wrong part was sent and no one in this company would keep responsibility for their actions but they would only lie"
"Ordered 2 starters and brakes and rotor set. Good brands and arrived clean with no issues. All parts functioning as it should. Already bought a part that I accidentally bought again through them and sent it back for a full refund. 1A Auto is the real deal and they care about their customers. Thank you."
"The online videos have been amazing. I have a 2009 GMC Envoy with 240k miles. I have been able to keep it going by doing work myself using the online videos. I cannot tell you how much money it has saved me. The instructions are clear and concise. I love that they tell you what size wrench or bit to use. I am nothing even close to a mechanic but was able to easily install new wheel bearings. The care rides better know than it did when I got it 5 years ago. Thank you!"
"Firstly, the alternator I ordered from 1A arrived promptly and was clean and well packed. I make this distinction because I had ordered a "new" unit from another seller and it arrived damaged and worn. Unfortunately, after installation, the unit from 1A had an issue and I requested a return and refund. I was surprised and relieved when 1A responded by promptly offering a full refund and suggesting that I donate their alternator to a local school with a repair program. I was speechless, and plan to follow through with their suggestion. I regret that I was unable to use their unit, but will forever be a fan of their customer-oriented approach to sales and service! Thank you 1A!!!"
"I’ve placed a few orders with 1A Auto and have had no bad experiences. Navigating the site is easy, purchasing parts is secure, and shipping is fast. One of my struts turned out to be defective so i immediately contacted customer support (on a Saturday) and they got back to me within an hour with confirmation of a replacement part being shipped out the same day. This is definitely my go-to place for car parts."
"I ordered the wrong part and requested a return, 1-A Auto promptly replied with full credit return and wrote that I did not even have to send the part in, but that I should donate it to a local vocational school "
"ordered a brake kit for the front axle. 3 days deilery, ok. 3 inner brake pads and 1 outer pad in the package. Called to get it corrected, they were kind enough to offer to make it right. They the replacement parts would take 6 days, and would not expedite a quicker deliver. Unfortunately, that did not meet with my expectation. So, F*ck 'em, I will go back to Partsgeek.com and Rockauto.com. For now I will run to the local parts house and pay too much for brake pads and finish this truck."