"I have been buying quality parts from 1AAuto for a few months now and have been very pleased by their quality and speed of delivery. They have great customer service and a great team behind them. I had ordered a few parts and one of the shock absorbers I had purchased had been damaged in shipping and became seized. I sent 1A Auto's customer service a message and within 2 days I already had the part at my front door, no questions asked. I have had a great experience and will continue to purchase from 1AAuto with the peace of mind that I have a quality part and a quality team if anything doesn't work out. Thank you. "
"1AAuto has been my to go auto parts pit stop. Never have had a part not fit always been able to trust the reliable quality 1AAuto delivers. 1AAuto has a very diverse selection of auto parts if you need something they got it small or big. there customer service is amazing not something you’ll find everywhere and take care of there customers if something went wrong with your purchase."
"I ordered a 4 wheel brake service kit (rotors & pads and related hardware), for my 2105 Nissan Rogue. Free shipping and everything got here in 3 days. Everything was correct and fit perfectly. I'm very impressed. This is my 2nd time purchasing parts from 1a_auto parts, excellent service both times. Thank you very much!"
"I ordered a rear break caliper bracket and new caliper.ive been mechanic 27 years and they sent the wrong bracket but the rite caliper which are two parts.
The bracket was just millimeter from
lining up so I took the new caliper pins and caliper and installed my old bracket and it all works perfect.dp all I did is tell them to be careful what parts they put in the package.so they got offered and said well your not getting a refund nor a warranty because you installed it.duh.if it was installed and e
Working correctly then why would even ask for a refund
Totally clueless bunch
"
"I ordered an A/C condenser and they send me one that was missing the holes for the stud guides. Then they wanted me to "remove the studs" from my a/c lines. They refused to admit their mistake and instead they send me a label to return the item "DEDUCTING THE COST OF SHIPPING FROM MY REFUNDS"....UNFAIR because they sold me a defective item. Please stay away from these clowns...they don't know what they are doing.....
Please check everyone else reviews.......they seems to me aligned with what I clam....."
"My overall experience was certainly an A. First of all, I enter my vehicle year, make, model and search the part and make sure it fits my vehicle size prior to ordering online. I ordered online a part for my SUV and it arrived in a reasonable amount of time and fit perfectly. Thank you so much. I'll be back soon enough to order more parts. (0:"
"The parts I bought were of high quality and they were inexpensive. The shipping was also very fast."
"Calipers sent we’re wrong. They are listed on your site for my truck. Cla3246 the right part is Cla32332. Customer service is doing me a favor by giving me a return UPS label. What should have been done is send me the correct parts with expedited shipping. My truck is on jacks now why I look for the right parts. Very dissatisfied in this Company. Customer service is the worse."
"Until now the auto parts are working good thanks "
"Had a couple of good deals and a couple of bad ones. All I can say is, it’s a shot in the dark, "
"I order a part for my vehicle but when it arrived at my home, I discovered it was damaged before it arrived at my home. I contacted 1A Auto parts about this issue and they handle it without delay they sent me a new replacement part right away. I was impressed with the way they moved; I will use 1A Auto parts again when I have a need.
B. Perkins"
"Purchase from another vendor and they didn’t fit 1A Auto parts fit perfectly good price and quality "
"great service
***** stars"
"1-A's replacement headlight assemblies gave me more light on the road. They fit my 2014 Toyota Sienna perfectly plus they had the DRL lights which many name brand auto parts web sites did not offer. The Toyota dealer wanted $450 more for a pair of headlights plus 3 hours at $75/hour for labor. I saved about $700 by buying from 1-A and installing them myself.
"
"Bought parts. Good price. Stick delivery. Fitment great. Delivery fast. Customer service very polite and easy to understand"