ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2010-08-30

"1ST Choice Memory makes all my memory shopping needs easy. I do IT for a small business and I purchase all my memory through 1ST Choice Memory. Every purchase I have made has been easy and hassle free and all orders have been delivered quickly. Memory prices are lower than buying from the manufacturer and always are compatible."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-08-30

"I was pleased with the delivery I received the order
4:00 P.M. on the day stated by customer service. The installation was easy. I was upgrading from 512
MB to 1GB by adding 512MB. I was a little surprised when I only got .98GB. But I have been toled unless you change both this is normal. I am new to computers I did not start until I was 60 years old. So still have a lot to learn. I am very happy with speed up of my programs and would recommend using 1ST.Choice four your memory upgrade.
Joe Price
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-08-27

"I love working with 1st choice memory, the best price and service anywhere! I have ordered from them multiple times and every time is a great experience! My shipment was fast, and the price was better than any other site i looked at. I give them an A+!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-08-17

"Great price and free shipping.
Shipped same day.
Arrived way ahead of scheduled date.
Exactly as described and worked like a charm.
Excellent memory configuration webpage that had my motherboard listed where many others did not.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-08-16

"Great experience. My order was exactly as described. My order arrived very promptly. And the best part of the experience was the fact that I could use my PayPal account to process the payment. Thanks and keep up the good work."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-08-12

"Ordered two chips and they both are working perfectly. My computer's performance is so much better. This was very exciting since I had ordered parts from a different company and they sent the wrong parts so I was very relieved that after only a week of waiting I received exactly what I wanted. Good job. It's hard to decide which companies to work with when shopping around for parts. Please give 1st Choice Memory a try!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-08-05

"Shipping was a little slow but items were recieved within the time specified. Everything worked as expected."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-07-31

"Excellent customer service! Fast shipping of quality memory."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-07-23

"These guys always provide great products at fair prices and fast delivery. On the rare occasions I've had with defective product, they've always come through for me."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2009-10-01

"Ordered "Atlas Precision" 184 pin PC2100 memory, received Super Talent Notebook memory. not even close! They tried to tell me that's what I ordered. They were arragant & self centered and then started ignoring my emails."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2009-09-22

"1st choice is now last choice. They got me. 1 gig stick is dead on arrival and tested on two different MBs. No one actually answers the phone on the invoice. Between the expense of return shipping and the box required to RMA in, (even though they shipped to me in an envelope!!!), and gas to go to the post office, it's not worth returning either. Never again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2009-08-18

"8/18/09:

Well, I was taken in by the glowing reviews of these people, but I can't much for them at this point. Two things:

1. I ordered a pair of "premium grade" DDR400/PC3200 DIMMs. They sent some DIMMs with stickers on them that say "DDR400", but the chips are Hynix hy5du12822ctp-j's. The Hynix data sheet says that the "-j" grade is rated for 133Mhz/CAS2 or 166Mhz/CAS2.5, which means that these chips can legitimately be used to build DDR333/PC2700 DIMMs, but nothing faster.

I haven't unwrapped them to plug them in and see how the SPD is programmed; I don't know whether they'll say DDR333/PC2700 (i.e., mislabeled) or DDR400/PC3200 (i.e., overclocked by the manufacturer). In either case, they're certainly not for me, and they don't say much for this vendor's concern over the quality of what they're selling in one case, or their honesty in the other.


2. When you pay via paypal, it says that the payment is going to "SMK Superstore". You might want to look up SMK superstore on ResellerRatings and see if you like them as well as "1stchoicememory.com".

Please learn from my experience and save yourself some annoyance.

8/26/09 update:

To be fair to these people, when I sent them back they did a partial refund of the original purchase amount - but they did not reimburse the return shipping as I suggested, so it cost me $3.95 to discover that I shouldn't order things from them. Nor did they provide an explanation. I still can't recommend taking a chance on them.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2009-08-15

"I made the order on the 4th of August, and I just received it today, the 14th of August. In order to track the items I ordered, I upgraded to the Online Order Status and Delivery Confirmation shipping option. According to the update emails I received via email, it wasn't until the 11th that the items were received by USPS for shipping. Why was there such a long delay between my initial order and the parcel getting to the post office for shipment to its destination?

It took a bit longer than the estimated arrival date of 4-6 business days, but the items I ordered (Memory Upgrade Kit) came with no problems, and I was able to install them into my system without a hitch. I am very satisfied with the quality of the items, and would be happy to make a future purchase with 1st Choice Memory. I just hope that the next time around, there isn't such a long delay in shipping the items out.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2009-08-08

"Fast Checkout. Easy Purchase. They did not send me the free heat spreader for doing this survey. I will not do another favorable survey for companies that promise but don't deliver."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-07-27

"This company is the best we have ever used when it comes to purchasing memory. We highly recommend it to our friends in the computer business. We are going to purchasing a lot of memory in the future and you can be assured that 1st Choice Memory is where we will be getting it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A