ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-06-14

Above expectations

"Very satisfied with the whole experience great prices "


Rep reply posted 2024-06-18
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Firstly, we want to extend our heartfelt thanks to you for taking the time to share your positive review. Your engagement is much appreciated and contributes significantly to our community.

Here at our company, we steadfastly uphold the highest standards in customer service. Our dedicated team is committed to ensuring each customer receives the excellent service they deserve, and we strive to maintain an environment that matches our customers' expectations in every aspect, including quality and price.

In conclusion, your feedback stands as a testament to our unrelenting commitment to service excellence. We look forward to continuously providing you and all of our valued customers with the exceptional experiences that you have come to expect from us.

Thank you once again for your kind words.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-06-14

Amazing!

"Was nervous to buy online but knew exactly what I wanted. Saved 20% vs local stores and it shipped and arrived in 3 days!

Entire process was seamless. A++
"


Rep reply posted 2024-06-18
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Hello Customer,

We appreciate you taking the time to share your positive experience with us. Your feedback is invaluable and helps us continue to deliver top-notch service.

Our team is dedicated to providing exceptional service and ensuring customer satisfaction at all times. We strive to make every shopping experience seamless, and we're thrilled to hear that yours met these high standards.

In our commitment to excellence, we consistently prioritize our customers' needs and work diligently to exceed expectations. We are proud to have been able to serve you efficiently and look forward to continuing to do so in the future.

Thank you once again for your review. Your appreciation fuels our drive to constantly deliver the best service possible.


Best Regards.
Customer Experience Team”


Verified
5/5

2024-06-14

Recliner

"My wife loves the recliner. It matches our couch which we purchased from you many years ago. It's very comfortable and sturdy and easy to maneuver around the living room."


Rep reply posted 2024-06-18
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate your kind words and the time you've taken to share your experience. It's always wonderful to hear from satisfied clients like you.

Your review is a testament to the unwavering commitment we hold towards delivering superior quality and service. We take pride in ensuring every piece of furniture we craft, like your wife's admired recliner, is designed to bring comfort, style, and convenience into your homes.

Rest assured, we will continue to uphold our high standards, focusing on creating products that seamlessly blend with your existing decor while providing the utmost comfort. Our goal is to consistently deliver excellence in service, ensuring our customers feel valued and listened to.

Thank you once again for your positive feedback. We look forward to serving you with the same level of excellence for many more years to come.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-06-14

Give Kobi a raise

"In the last 20 minutes of his workday, Kobi came in clutch and helped me get exactly what I needed for my event. "


Rep reply posted 2024-06-18
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're delighted to see your review, and we greatly appreciate you taking the time to share your positive experience with us.

Your engagement and feedback are vital in helping us maintain our commitment to excellence, and we're thrilled to hear that you received the top-notch service we aim to provide.

At the heart of our mission is the unwavering dedication to help our valued clients in the most efficient and effective way possible. Our team members, like Kobi, embody this commitment every day, ensuring we meet your needs even at the eleventh hour.

We're proud to be consistently recognized for our exceptional service and we look forward to continually exceeding your expectations in the future.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-06-13

Granddaughter beautiful bedroom set

"I live in Arizona and ordered bedroom set for granddaughter in New York. I am very pleased and all pieces arrived scratch free. The company has kept me updated about shipment. My first experience with this store and recommend to family and friends. I noticed this is part of Ashley furniture and I have ordered many items from Ashley."


Rep reply posted 2024-06-14
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're truly appreciative of your time spent sharing your positive experience with us. Your engagement is invaluable, and we thank you immensely for it.

Our team prides itself on maintaining the highest standards of customer service, ensuring that each delivery, whether it's across town or across the country, is handled with exceptional care. Our commitment to quality and customer satisfaction is unwavering, and we're thrilled to hear that your experience reflects just that.

In conclusion, we're ceaselessly dedicated to providing an outstanding service experience time and time again. Thank you for recognizing our efforts and for recommending us to your family and friends. We look forward to serving you, and your loved ones, in the future.

Warm regards,
Customer Experience Team”


Verified
5/5

2024-06-14

Great Customer Care!!!

"Love the follow up calls to make sure you get the best service possible! "


Rep reply posted 2024-06-14
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're delighted to read your review. Thank you for taking the time to share your positive experience with us.

We pride ourselves on maintaining the highest level of customer service. Our dedicated team always goes the extra mile to ensure our valued customers receive the outstanding service they deserve.

Your feedback is a testament to our commitment to exceptional service. We look forward to upholding these standards and providing you with an unparalleled experience consistently.

Thank you again for your kind words. It's interactions like these that truly make our work so rewarding.

Best Regards,
Customer Experience Team”


Verified
5/5

2024-06-14

Challenging but great customer service

"Hi there hi unfortunately ordered the wrong item. I ordered a Belziani sofa but I wanted a sofa bed so I could not return it because I was out of the country and it was over 30 days. I was very upset. Edmond helped and he was very patient going back-and-forth with me and I had to re-purchase another Belziani but the sofa sleeper and Simon helped me and he was very kind so I have to say my experience as frustrating and money spending it was because I spent almost $2000 and I’m trying to sell the original couch I purchased Simon was very kind as well so thank you. One bedroom stop and I hope I win this raffle.! Hi"


Rep reply posted 2024-06-14
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate you taking the time to share your experience with us. Your engagement is vital and we thank you for it.

We take great pride in serving our customers with the utmost patience, kindness, and dedication. It's our goal to consistently ensure that every interaction you have with our team reaffirms our commitment to providing exceptional service.

We're honored to have been able to assist you with your purchase and we promise to continue on this path of excellence in service. Your satisfaction is our greatest reward.

Warm Regards,
Customer Experience Team”


Verified
5/5

2024-06-14

Representative

"Very polite, helpful and patient. "


Rep reply posted 2024-06-14
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

First and foremost, thank you for taking the time to share your experience with us. Your feedback is incredibly valuable and we're grateful to have you as part of our community.

Here at our company, we are committed to maintaining the highest standards of service. We believe in the power of politeness, patience, and helpfulness to create a meaningful and positive interaction for everyone involved.

We're proud to see this reflected in your experience, as it mirrors our ongoing dedication to delivering exceptional service. Your recognition affirms our commitment and inspires us to continuously strive for excellence.

Once again, thank you for your wonderful feedback. We look forward to consistently providing you with outstanding service at every opportunity.

Warm Regards,
Customer Experience Team”


Verified
5/5

2024-06-14

Excellent phone person.

"Everything on this order went as good as it possibly can. Thank you Colby for your help. This was a pleasure to work with someone who was professional in every way. "


Rep reply posted 2024-06-14
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're grateful for taking the time to share your experience. Your engagement gives us an opportunity to connect and understand how well we're doing.

We always strive to maintain our high standards and provide a professional service that not only meets, but exceeds expectations. Your kind words are testament to this commitment, and we're thrilled to hear that your interaction with Colby embodied these values.

In conclusion, your satisfaction is our top priority and we take pride in consistently delivering excellent service. Your positive feedback reinforces our dedication to this mission. Thank you once again for your acknowledgement.

Warm Regards,
Customer Experience Team”


Verified
5/5

2024-06-14

Coby is awesome

"Cony called to verify order and was polite friendly and extremely helpful. I'll come back just for his customer service. I would give him a10 if I could. Thanks Coby"


Rep reply posted 2024-06-14
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We genuinely appreciate your kind feedback. Your engagement with our team is what helps us continue to strive for greatness.

It warms our hearts to hear about your positive experience, as we aim to consistently uphold our high standards in customer service. Our team, including Coby, is dedicated to providing a level of service that is nothing short of exceptional.

Your satisfaction is our greatest reward. We are proud to have team members like Coby, who embody our commitment to customer service excellence. Your kind acknowledgment reinforces our belief that we are on the right path.

Thank you once again for your wonderful review. We look forward to serving you in the future with the same unwavering standard of excellence that you've come to expect from us.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-06-13

Highly recommend!!

"I just had my second delivery today and it went off without a hitch. My beautiful new tv console was packed extremely well! Love it & perfect for my space! My couch & chair I received a few months ago are also amazing. Ordering was very easy & delivery was on time as promised. "


Rep reply posted 2024-06-14
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're thrilled to hear about your recent experience with us. Your engagement is the key to our success, and we're grateful for your continued patronage.

Our mission is to unfalteringly maintain high-quality service, ensuring all product deliveries are on time and meet your expectations. We strive to create seamless experiences, from the ordering process to the delivery, with our team dedicated to providing exceptional service every step of the way.

Your review serves as a testament to our consistent commitment to excellence. We will continue to uphold these standards, delivering top-notch service that our customers come to expect and deserve. Thank you once again for sharing your positive experience.

With gratitude,
Customer Experience Team”


Verified
5/5

2024-06-13

Great couch, fast service

"So far, so good. Beautiful couch "


Rep reply posted 2024-06-14
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your feedback with us. Your engagement is crucial in making our community vibrant and diverse.

At the heart of our business is an unwavering commitment to delivering impeccable service and products that meet the highest quality standards. Our team of dedicated professionals ensures every customer experience reflects the values we uphold.

In conclusion, we want to express our gratitude for your support. Your review is a testament to our consistent pursuit of excellence in service, and we promise to maintain these high standards for all our valued customers. Thank you for being a part of our journey.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-06-13

Love it!

"Wonderful service. Couch was delivered earlier than expected!"


Rep reply posted 2024-06-13
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Firstly, let's express our heartfelt appreciation for your time and effort in sharing your experience with us. We truly value your engagement in helping us continue to create a positive environment for all of our customers.

Our unwavering commitment to excellence in customer service is at the forefront of our business. We always strive to deliver not just good, but exceptional experiences that surpass expectations, such as the early delivery you enjoyed.

In conclusion, we are proud to consistently maintain a standard of service excellence that sets us apart. Your positive experience is a testament to our dedication and passion for serving our valued customers. We look forward to welcoming you back and providing you with the same level of service in the future.

Thank you once again for your valuable feedback.

Warm Regards,
Customer Experience Team”


Verified
5/5

2024-06-13

1st Time Buyer, Really Satisfied and Likely Will Use Again

"Candidly, I’d never heard of this company. We had been shopping for a couch for awhile (we had really specific needs) and looked at retailers all around the greater-Atlanta area, but couldn’t find a match of size, color and cost. Ultimately, we landed on a couch from Ashley that would work, but found it cheaper with free shipping here. I was glad we did. It came quickly and as expected. It definitely completes our rec room area nicely. I was very pleased with our experience and would definitely consider 1stopbedrooms again in the future!"


Rep reply posted 2024-06-13
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're thrilled to hear from you! Your participation and engagement with us is greatly appreciated.

Here at Ashley, we pride ourselves on our unwavering dedication to offering top-notch customer service. Our team works relentlessly to ensure all our customers, both first-timers and long-standing ones, have the best experience possible, every single time.

Thank you once again for your valuable input. We're always here, committed to providing consistent excellence in service and helping you find the perfect pieces to complete your home.

Warm Regards,
Customer Experience Team”


Verified
5/5

2024-06-13

Satisfied

"Very high-quality, customer service was above expectations. I had called in to make adjustments to my order and there was not a long wait great service all around. My furniture was delivered a week before the anticipated delivery date was put together with care and was cleaned up very nice when they were done. I would highly recommend. And significantly cheaper than competitors for the exact same product."


Rep reply posted 2024-06-13
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

First and foremost, we extend our appreciation to you for taking the time to share your experience with us.

We're incredibly thankful for your engagement and the kind words you've shared. It's customers like you who truly enhance the vibrant community we've built.

Our team is steadfast in our commitment to deliver exceptional service, from the moment you place your order until the final piece of furniture is assembled to your satisfaction. Your experience affirms our unwavering standard of excellence and we take pride in consistently surpassing expectations, as you've generously noted.

In conclusion, we strive to maintain these high standards and continually provide exceptional service that not only meets but exceeds customer expectations. We look forward to serving you again in the future, always delivering the best quality at the best price.

Warm Regards,
Customer Experience Team”