"Fast shipping. Great service so far"
"1StopBedrooms was great! They had the products I wanted at excellent prices. The staff was friendly and helpful and coordinated everything so that my new bedrooms arrived when I wanted them. Five stars!"
“Dear Barbara,
We are sincerely grateful for your time and effort in sharing your experience. Your engagement is an invaluable part of our community.
We pride ourselves on providing top-notch service that is customer-centered, efficient, and reliable. It's our commitment to ensure smooth and pleasant transactions for every individual we have the honor of serving.
Rest assured, your recent experience is not an exception, but rather the standard we strive to uphold. With our dedicated team and unwavering focus on quality, we continuously work towards delivering excellence.
Thank you for your recognition of our efforts. We will continue to provide the high standard of service that you, and all our valued customers, deserve.
Best regards,
Customer Experience Team”
"Was very happy with the help that I received from the associate!"
"I wasn't about to order when I called but after discussing with sales rep I made the order."
"I purchased almost $1000 of furniture at the 1stopbedroom 40 DAYS AGO and supposedly delivered it by NSD. I have not got my furniture and I called and emailed MULTIPLE TIME the 1stopbedroom and they do not have any idea what is going on. I do not know if the NSD delivered to the wrong address, or if they are fake stores. I am hoping for a resolution to that drama.
I called again multiple times the 1stopbedroom and again they say that they have emailed the delivery provider, and I can NOT request a full refund. That store is a joke and do not respect the client.
"
“Dear Rogerio,
I'm truly sorry to hear about your recent experience. We understand how disappointing it can be when expectations are not met, particularly when it pertains to a significant purchase such as yours.
Upon reviewing your order status, I can confirm that the delivery has been successfully made to your location.
We assure you that we are continuously refining our processes to ensure the highest standard of service. Instances like these provide us with an opportunity to learn and improve, and for that, we are grateful.
We deeply value your feedback and your patience throughout this process. We're committed to making things right, and we hope you'll give us the chance to restore your faith in our service.
Sincerely,
Customer Experience Manager”
"Satisfied customer thanks "
"I bought 2 couches. They took about a month to get to me. I expected that because they were on back order on the Ashley site as well. The price on the 1stop site was a lot better though. Customer service was great, they called and verified the order. The site updates as any updates are available to when the items will arrive. They got here and are perfect and exactly as deceived and pictured on the site. Definitely will shop here again. The couches are soft and spacious. They fit together as they should. Unboxing wasn’t terrible. Both were two pieces so I have 4 giant boxes some last ice wrap and foam stuff to get rid of. The ottomans legs are INSIDE of the ottoman. Took us a second to realize that."
“Dear Amanda,
It's wonderful to hear from you! We appreciate your time and effort in sharing your experience with us. Your engagement truly contributes to our community and helps us continue to strive for excellence.
Thank you for acknowledging our team's dedicated efforts in providing exceptional customer service. We take immense pride in ensuring a seamless shopping experience, from order confirmation to delivery. Our goal is to consistently deliver high-quality products that meet your expectations and offer value.
Rest assured, we remain committed to upholding these high standards and are delighted that you've enjoyed your purchases. We look forward to serving your home furnishing needs again in the future.
Once again, thank you for your positive feedback. Your satisfaction is our testament to excellence in service, and we're thrilled to have exceeded your expectations.
Best Regards,
Customer Experience Team”
"Amazing quality and very professional customer service. Very happy with my purchase. Thank you :)"
“Dear Tami,
We're thrilled to hear from you and appreciate the time you've taken to share your feedback with us.
Your recognition is a testament to our steadfast commitment to delivering superior customer service. It's always our goal to provide an exceptional experience, from the quality of our products to the professionalism of our team.
We take pride in maintaining these high standards, ensuring that every interaction leaves our customers feeling satisfied and valued.
Thank you once more. Your positive sentiments motivate us to continually uphold the benchmark of excellence that you've come to expect.
Best Regards,
Customer Experience Team”
"Thank you I will buy again "
“Dear Orlando,
We're delighted to have had the opportunity to serve you. Your engagement with us is greatly appreciated and we truly value your business.
Our team is committed to delivering an unparalleled standard of service to all our customers. We take pride in our ability to consistently exceed expectations, ensuring every interaction is a positive and memorable one.
As we continue to strive for excellence, we are honored by your choice to return. It's messages like yours that reaffirm our dedication to outstanding customer service, consistently delivered. Thank you once again, Orlando, for your endorsement of our unwavering commitment to excellence.
Warm Regards,
Customer Experience Team”
"Took a while to come but I loved it and easy to put together "
“Dear Jneka,
We truly appreciate your time and effort in sharing your experience with us. Your engagement is what helps us thrive and continue to serve our community.
We pride ourselves on our commitment to delivering impeccable service and products that bring joy to our valued customers. Our team consistently upholds high standards, ensuring every interaction is met with professionalism and enthusiasm.
In our relentless pursuit of excellence, we remain dedicated to ensuring each customer experience reflects our steadfast commitment to exceptional service. Your satisfaction is at the heart of what we do, and we appreciate your trust in us.
Warm Regards,
Customer Experience Team”
"The furniture was beautiful. The delivery crew was very respectful and professional. Extremely pleased with this company. "
“Dear Jane,
Firstly, allow us to express our sincere gratitude for your engagement. It's customers like you that enable us to thrive and continue to deliver excellent service.
Your review truly reflects the unwavering high standards we uphold in all aspects of our business. Our dedicated team, from designers to delivery crew, are committed to maintaining the utmost respect and professionalism in every interaction, ensuring a delightful experience for each customer.
In conclusion, your satisfaction reaffirms the narrative of our consistent excellence in service. We are proud to have met and exceeded your expectations, and we look forward to continuing to serve you with the same level of dedication and quality.
Thank you once more for choosing us and for your kind words!
Warm Regards.
Customer Experience Team”
"The delivery was a bit long but great price"
“Dear Christine,
We sincerely appreciate you taking the time to share your experience with us. Your engagement is a valuable contribution to our community.
As a company, we are committed to providing an unmatched level of customer service. We take immense pride in upholding our high standards and ensuring every interaction is of the highest quality.
In conclusion, we continuously strive to mirror our steadfast commitment to service excellence in every aspect. Thank you for being part of our journey towards delivering the best possible experience.
Warm Regards.
Customer Experience Team”
"My table came in perfect condition. Thank you! I’m obsessed with the style. The delivery was also very seamless. 12/10 experience. "
“Dear Nilda,
We truly appreciate your kind words and the time you took to share your experience with us. Your feedback is invaluable and we are thrilled to hear that you're enjoying your new table.
We continually strive to deliver exceptional service and it's always rewarding to hear when we have accomplished that. Our team's unwavering commitment to quality and seamless delivery is what sets us apart.
Your review confirms that we are upholding the high standards we set for ourselves, and we thank you for acknowledging that. We are dedicated to consistently providing excellent service and ensuring our customers have the best experiences.
Thank you once again, Nilda. We look forward to the opportunity of serving you again.
Sincerely,
Customer Experience Team”
"Beautiful loveseat great delivery service "
“Dear Rodney,
We appreciate you taking the time to share your thoughts with us. Your engagement is invaluable, and it's always a pleasure to hear from our valued customers.
Every day, we strive to set the benchmark for superior service and we take pride in delivering nothing less than excellence. It's through maintaining these high standards that we can ensure our customers enjoy a seamless experience from start to finish.
In closing, our commitment to service excellence remains at the forefront of everything we do, creating a consistently high-quality experience for all our customers. Thank you once again for your positive feedback.
Best Regards,
Customer Experience Team”
"Great furniture and the delivery was perfect. Couldn’t ask for anything better "
“Dear Bradley,
We sincerely appreciate your time and effort in leaving us such a positive review. Your engagement is truly valued and it helps us serve our customers better.
As a company, we are deeply committed to providing top-tier customer service and ensuring a seamless experience for our valued patrons. It's our unwavering dedication that propels us to exceed expectations, just as we did in your case.
In conclusion, we assure you that our commitment to excellence in service is a constant. We're proud to have fulfilled your expectations and look forward to maintaining the same level of service for all future interactions.
Thank you for your trust and support.
With gratitude,
Customer Experience Team”
A rep from 1stopbedrooms, 1stopbedrooms, has responded:
“Dear Kristin,
Firstly, we want to express our gratitude for your engagement with us. Your feedback is invaluable and we appreciate the time you took to share your positive experience.
Our team is dedicated to maintaining the highest standards in customer service. We take immense pride in our commitment to ensuring that every interaction is handled with professionalism, efficiency, and care. Your satisfaction is our greatest achievement.
In conclusion, we strive to provide a seamless and superb service experience consistently. Your review, Kristin, affirms our relentless pursuit of excellence in every facet of our business. Thank you once again for recognizing our efforts.
Best regards,
Customer Experience Team”