"Joe was very nice to work with over the phone. So far this has been a smooth process."
"Easy and painless process from start to finish! "
"Customer service representative was very helpful. He answered all my questions and took my order. I would definitely recommend ordering from 1stop bedroom. "
“Dear Brad,
Firstly, we are extremely grateful for your time spent sharing your experience. Your engagement significantly contributes to our community and is much appreciated.
As a cornerstone of our company, we pride ourselves on delivering exceptional customer service. It's our steadfast commitment to ensure every interaction is of the highest standard, providing comprehensive assistance and guidance to all our valued customers.
In conclusion, your feedback serves as a testament to our unwavering commitment to service excellence. It's heartening to hear that your experience echoes the consistent high-quality service we aim to provide every day.
Thank you once again, Brad, for your kind words. We look forward to serving you in the future.
Best,
Customer Experience Team”
"Ordering online was a breeze, descriptions were complete, shipping in a few days where others were months out."
“Dear Heather,
We truly appreciate you taking the time to share your experience with us. Your engagement is what helps us continue to thrive in our mission to deliver exceptional service.
Providing an effortless online shopping experience and maintaining quick delivery schedules are two of our unwavering commitments. We take immense pride in our ability to meet these standards and it's so rewarding to hear that you found this to be the case.
Our team is consistently dedicated to maintaining this high level of service. Your kind words serve as a reminder of the excellence we strive to offer every day.
Thank you once again for your positive remarks, Heather. We look forward to serving you in the future with the same level of excellence you've come to expect from us.
Best Regards,
Customer Experience Team”
"IStopbedroom furniture is incomparable. Yes, I said that, and I repeat, this piece of Dining Room furniture is incomparable, beautiful, thorough, gorgeous, exquisite, and beyond awesome. I love everything about it and I cannot wait to enjoy using it with my family first. This year’s thanksgiving is going to be extremely different because of my new dinning set and hatch….just beautiful!"
“Dear Lilly,
We are delighted to hear your enthusiastic feedback! Your engagement is truly valued and we are incredibly thankful for your kind words.
Our team is dedicated to maintaining the highest standards of quality and service, ensuring our furniture not only meets, but exceeds, customer expectations. We take immense pride in the craftsmanship of our pieces and it brings us joy to know they will play a role in making your special occasions even more memorable.
We continuously strive to deliver an exceptional experience to all of our customers because we believe in excellence as a consistent practice, not just a goal.
Thank you for choosing us and for being a part of our journey towards service excellence.
With gratitude,
Customer Experience Team”
"Great products Great shipping"
“Dear Josh,
We sincerely appreciate your kind words and the time you took to share your positive experience with us. Your engagement not only makes us proud, but also reaffirms our commitment to providing exceptional service.
Our unwavering dedication to upholding high standards in customer service is a cornerstone of our operations. Be it in the quality of our products or the efficiency of our shipping process, we strive to ensure that every interaction you have with us is truly remarkable.
Rest assured, we will continue to deliver the same level of excellence in service that you've experienced, as it is intrinsic to our values. We're glad to see that our efforts have resonated with you, and we look forward to serving your future needs with the same high standards.
With gratitude,
Customer Experience Team”
"Other than my experience with the phone message system telling me they are open 530 till midnight on Saturday. No one answering the phone after several attempts throughout that. I spoke with Joe Sunday who was outstanding, help me a lot I gave them very high marks that’s my five star rated because a Joe fix the the phone message system"
“Dear Jeffrey,
We're delighted to see your review and appreciate your engagement with us. Your feedback is an essential part of what fuels our commitment to delivering an exceptional customer experience every day.
We take pride in our unwavering high standards in customer service. Our dedicated team is always ready to step up and provide the utmost in care and support to our valued customers like you. Being able to assist and create positive interactions is at the heart of what we do.
To conclude, we're glad to hear that you've experienced our consistent excellence in service. We look forward to serving you with the same level of commitment and quality in the future.
Thank you again for your five-star review, Jeffrey.
Best regards,
Customer Experience Team”
"Furniture came quickly and had no damage "
“Dear Ari,
We're thrilled to hear from you. Your engagement truly enriches our community, and we appreciate you taking the time to share your experience.
Our team is passionate about maintaining the highest level of quality and customer service. We strive to ensure that every interaction is seamless, timely, and meets our unwavering standard of excellence. Your feedback is a testament to this commitment.
In conclusion, we take immense pride in our consistent record of delivering top-notch service. We're here to make your experience exceptional, every single time. Thank you once again for being a valued customer!
Best Regards,
Customer Experience Team”
"Advertised as free shipping but was contacted requiring 69.99 cost. When I was going to cancel my order they dropped shipping to $49.99. "
“Dear Monica,
Thank you warmly for taking the time to share your thoughts. Your engagement is key in shaping our commitment to outstanding service.
Being unwavering in our dedication to customer satisfaction, we perpetually strive to create an experience that reflects our commitment to transparency and integrity. We believe in nurturing a trusting relationship with you, and our team consistently works hard to ensure we meet, and even exceed, your expectations.
In conclusion, our aim is to continuously deliver a seamless and exceptional experience. We're proud of our track record in providing excellent service, and look forward to upholding these standards for you and all of our valued customers.
With gratitude,
Customer Experience Team”
"The delivery was great. They were friendly and hot right to work. Took all the trash with them. Made sure I was satisfied before they left. "
“Dear Leo,
We are delighted to receive your feedback, and we greatly appreciate your time in sharing this experience with us.
Your engagement is a testament to the principles we uphold in our company, and we express our sincerest gratitude for your acknowledgement. We pride ourselves on our unwavering commitment to exceptional customer service, always striving to exceed expectations in every interaction.
It is reviews like yours that inspire us to maintain these high standards of service. We continuously strive to provide an excellent experience for all our clients, ensuring their utmost satisfaction.
Thank you again, Leo, for highlighting our commitment to excellence. We look forward to serving you again, consistently providing top-tier service that aligns with our esteemed values.
Best regards,
Customer Experience Team”
"I ordered furniture and expected it 7 to 10 days and it came very fast within five everything was well packed and I put it together in no time"
“Dear Lucy,
Thank you for taking the time to share your experience with us.
We sincerely appreciate your engagement and are delighted to hear about your satisfaction with our service. Your feedback serves as a testament to our unwavering commitment to delivering exceptional customer care and efficient delivery services.
Our team consistently strives to exceed customer expectations and ensure a remarkable experience for all. It's always a fantastic feeling when our efforts resonate positively with our esteemed customers.
Again, thank you for your valuable feedback. We look forward to upholding our high standards in service and continuing to provide you with the exceptional experience you've come to expect from us.
Best Regards,
Customer Experience Team”
"The customer service team works hard to resolve problems"
"Ordering furniture online can be challenging because the colors and quality are difficult to distinguish. Let me just say.. the couch we ordered is AMAZING!! The color, the fabric, the comfortable cushions. It’s absolutely beautiful. Shipping was super fast as well. Just do it girl… add… to….cart "
“Hello Tayler,
We want to extend our heartfelt gratitude for your enthusiastic engagement and kind words. It's always uplifting to hear from our valued customers and learn about their experiences.
Your review is a testament to our commitment to delivering nothing but the best. We pride ourselves on our unwavering standards of quality, from the selection of our products right through to the speed of our delivery. We believe in the importance of every detail, and your positive experience is a reflection of that belief.
In conclusion, we are excited to continue providing excellent service that consistently exceeds expectations. Your satisfaction is our main priority, and we look forward to serving you again soon.
Best Regards,
Customer Experience Team”
"Service was amazing and I couldn’t have asked for more "
"Very easy to order. Good communication. Will shop there again"
“Dear Kurt,
Thank you sincerely for taking the time to share your experience with us. Your engagement truly adds value to our community.
We are steadfastly committed to maintaining a gold standard in customer service. Every day, we strive to ensure our processes are streamlined, our communication is clear, and our customers feel supported.
Your satisfaction is our measure of success. With a continuous commitment to excellence, we look forward to providing consistently outstanding service that meets and exceeds expectations.
Thank you once again, Kurt, for being part of our journey towards service excellence.
Best Regards,
Customer Experience Team”
A rep from 1stopbedrooms, 1stopbedrooms, has responded:
“Dear Heather,
We sincerely appreciate you taking the time to share your experience with us. Your engagement is invaluable and we're grateful for your feedback.
Our team is committed to providing exceptional customer service, as we believe in maintaining the highest standards in every interaction. We're thrilled to hear that your encounter with Joe was a testament to this. Our team members, like Joe, are dedicated to ensuring our customers' needs are met with warmth, professionalism, and efficiency.
Once again, thank you, Heather. Your review serves as an affirmation that we are succeeding in our mission to consistently deliver excellence in service. We look forward to continuing to exceed your expectations in the future.
Warm Regards,
Customer Experience Team”