"This is the second time we are ordering, and I will be ordering again. "
"These buttons are motivating my students!!! Thanks!"
"Many options! Clear directions!
"
"I am doing a fundraiser for my school for cancer and I had a lot of design questions and with the help of a gentleman named Arnold I fix and prevents a color clash in my wristband design, I’m super excited to see how my ink injected wristbands turn out!"
"FALSE ADVERTISING!!! THEY GIVE YOU FALSE SHIPPING DATES. They give you an estimated date to receive your order, then a week later claim that the order is still within their production time, let alone the shipping time.
DO NOT ORDER FROM THEM!!!"
"We needed custom wristbands quick so I worked up orders on several sites but only 24HourWristbands could get them to me next day as I needed. I was happy about that because they also had the best colors and clip art and other customization options. I worked with Arnold through Chat and he created the product, sent me a proof and worked quickly to get my order in before the cut off. Thanks to Arnold's great customer service I will be a repeat customer! THANK YOU!!!"
"The website was easy to design and order my wristbands. There were lots of choices and options to choose from. Wi"
"I had a very easy job navigating the website! Wonderful quality for great prices. Ordered from here before and loved them so I had to come back!"
"New Customer hoping for quick turn around and quality products. Impressed by previous reviews."
"Looking for future experiences"
"My name was cut off on the koozies I ordered and Adam helped me to correct it before they were printed. Great customer service. Can't wait to receive my product."
"Excellent and prompt customer service. Nate was very helpful and gave me many options to fix my error. I am very happy with Imprint."
"If you choose 2-day production, you would think they would start production and finish within a time period close to that. But no, they don't do that unless you pay for expedited shipping. But if they follow the production time window selected, you wouldn't have to pay for expedited shipping!
And when it gets shipped, one hopes they care enough to get it to the correct place. But no on that too.
Overall horrible experience and horrible customer service. "
“Hello Crystal,
We humbly apologize for any inconvenience or confusion caused. We see that you have selected Rush production with Ground Shipping. However, when you place a rush production order but then opt for "normal" or "ground" shipping method, please be advised that the delivery date will only be "estimated" and not guaranteed, as shipping companies do not offer guarantees for ground shipping. This is stated in the agreed upon terms. The time-frames of an order can be considered by summing the total time selected for production & shipping. As the shipping is via ground, the overall time-frame becomes estimated. Thus, to meet a specific in hands deadlines, we recommended that both rush production & rush shipping be selected. Our representative thus suggested shipping upgrade. As per your confirmation, the shipping has been upgraded and your order will be shipped out accordingly to meet your in-hands deadline. As for your second order, please note that the order was shipped via FedEx as per their tracking site; the label for the shipment has the exact shipping address that you have provided while placing the online order. We hope we were able to clarify. For any further queries, feel free to call us. Thank you.
Regards,
24hourwristbands.com.”
"Ethan was fast to help and answered all my questions quickly!
Thank you Ethan!!"
"I have been ordering bracelets for about 3 years. This is my 5th order but not my last. I have also ordered can coolers. The products have been received well by my market."
"quick and easy
hope it goes well"
A rep from 24HourWristbands, 24hourwristbands, has responded:
“Hello jlevans94,
We apologize for any inconvenience caused. Please be noted that you chose Standard turnaround time-frames for your order and opted for 'Customized in: China' option. When you placed the order please note that the order time-frames fell on to the Chinese Holidays, due to this the overall production and shipping date was pushed back. Note that we do state in the Agreed upon terms that, 'Standard Production time – Our Standard Production time is typically 7 business days. Standard Production time is "estimated" and your order will not be considered late if production has exceeded 7 business days. If for any reason, the order was placed during one of our Chinese Holiday Production breaks, Standard Production can be delayed up to an additional 7 business days.Standard Production and Standard Shipping are only estimated schedules and are not guaranteed to meet deadlines.' Our representatives have informed you of the terms accordingly. We generally recommend that customer place the order with rush production and rush shipping if they have any particular in-hands date as rush orders are delivered within their deadlines; Standard orders only have an estimated time-frame. We hope we were able to clarify. We are working to get your order to you and you will receive an email once the order is shipped. Please check your inbox/spam folders for emails from us. We thank you for your patience and cooperation.
Regards,
24hourwristbands.com.”