"This is the second time we are ordering, and I will be ordering again. "
"Justin made this experience well worth it. I would not have make an additional order without his excellent customer service. He deserves a recognized BRAVO from the company. I did not expect to receive assistance through live chat and feel like he was right next to me working with and helping me. His expertise and valued knowledge was superb. Because of him, I made an additional order and will make additional future orders. He assisted in editing my custom work and allowed me to see the changes. I am forever a customer of yours because of him."
"Repeated an order on line with Walter. Very quick and simple to do. Will use 24HourWristbands and Walter again.
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"Great prices and free shipping!"
"I'm trying to figure out why I haven't received my order. I was told it would be delivered this week and I call today to hear it still in production. No supervisors are available to talk with me. I have ordered in the past and have had no issues. Order #1372989"
"Thank you Walter for helping me with my tattoo order. I appreciate your help.
This is the second time I've ordered and these Tattoos are great.
Walter was extremely helpful."
"I have ordered multiple times. Everything always arrives in good condition. The only reason I didn't give 5 stars is when I order button using China production, I have no way of knowing how long production will actually take."
"Super simple, easy to design! "
"Very easy site to navigate. No hidden costs, everything is asked and costs explained. Love the feature that shows you how much the total cost is as you go. Had to call to know to put imprint info in comment box. Would like an example of how it looks with imprinting on it."
"I've ordered gel wristbands from this company before and I've been pleased with the product. I was happy to see that I could pay a little more and get them delivered by a certain date. While I was ordering, I had some questions and a window popped up for me to use. Jane was very helpful in giving online advice & information. When I got to the Checkout page, the only information given on my order was the money I needed to pay. I wish that page had had a summary, reassuring me that I would be getting my 100 free wristbands. I went back & checked, then completed my checkout. "
"Appreciate that Jane was able to help me out after I forgot to apply the discount when I placed my order, and that I could use chat to do it right away."
"Jane was quick to help and very efficient. Was very kind and gave me confidence that I was going to get what I pay for. Assured me my order would be delivered by the estimated delivery date and that was very important to me, especially since I needed expedited shipping and production."
"Great Service, Great Prices!"
"Wonderful first time buyer experience!! Very user friendly website!"
"Speedy fast customer service, in and out and my project is on to production!"
"He was very thorough, friendly, and efficient. I will definitely be ordering through this company again :)"
A rep from 24HourWristbands, 24hourwristbands, has responded:
“Hello giddensr,
We humbly apologize for the inconveniences you have encountered. Please know that we expedited your order after you called us. The timeline of an order gets affected when it faces an artwork related issue or any issue which required the order to be held. Once and order is stopped for any reason, it adds up a few more days to the total timeline. You will be pleased to know that the order has been shipped via FedEx. As per FedEx website the order will be delivered to you by 6/25/2018. Feel free to write back to us if you require further assistance. After all, we are all here to serve you better and make sure our customers leave with a happy face and continue to do business with us. Please make sure to check your order immediately upon receipt as, per agreed terms, all claims must be reported within 7 calendar days after receipt of goods. Thank you and have a wonderful day.
Regards,
24hourwristbands.com.”