"Very efficient clear customer service. I had questions that were instantly answered through email. My slip on pipe was delivered flawlessly with clear instructions and all necessary parts and tools. Very satisfied "
"everything looks good so far"
"fast shipping and good customer service"
"Great customer service ! I was very impressed on the no return when the wrong part was delivered. Correct part came in a couple days later "
"They said free shipping and then called me and wanted to charge me after you ordered so I cancelled my order"
"Ordered shift lever by emergo for dr650 it will need to be modified to fit sadly. To close to case"
"Order was in stock but took over a week to get"
"Shipping was slower than expected. I received an email indicating that my item had been shipped, but it reality it didn't ship until a day or so later. Not a big problem, just be sure to plan ahead if you have a time-sensitive project."
“Hi, thank you for your order. It looks like this order shipped in exactly the time specified on our website, which was "Ships within 1 business day" for this particular item. Most items on our website will show the estimated time of shipment. Some ship same day, some may take 1-2 days to ship, some more, it really depends on the product. However those estimates are clearly stated on our website before purchase (to avoid any surprises) and we very rarely, if ever, miss that estimated time.”
"Ordering was easy.Prompt contact.Fast delivery.Very good experience."
"I liked the email update! It was rite on time. Thank you! "
"First two tries to contact seller regarding shipment date of my order failed. First attempt phone call answered by answering machine telling me to leave a message. I did but got no reply.
Second, I sent an email and did not get a reply. Next day a real live person answered the phone and emailed me tracking info. Actually got product one earlier than tracking indicated. That is because USPS works 7 days a week, and not 5 like UPS who generally screws up my delivery."
“Thank you for your review. It looks like your order was shipped within 1 business day as indicated on our website at the time of order. We did upgrade your order to USPS Priority expedited delivery to get the item to you faster (vs UPS or Fedex) in Florida. Thank you again for your order.”
"The item I ordered was out of stock and discontinued. It took a day for them to notify me that the item was unavailable. Would have been nice if they kept track of inventory so it wouldn't appear that an item is available when it really isnt. "
“We apologize that the item you ordered was not available. This is a discontinued product and is no longer available.
However the customer is mistaken on the timing of the order (i.e. "It took a day for them to notify me") . This order was placed at exactly 5/31/2015 9:59 AM, and we notified you that the item was not available and cancelled the order at exactly 5/31/2015 12:42 PM. which is less than 3 hours. Order was never processed and credit card never charged. Unfortunately there are some rare cases, when inventory may show 1 left in stock, but actual stock is zero. We apologize for any inconvenience this may have caused you.”
"Quick shipping and accommodating."
"I ordered last minute and still received my order in time for my husbands race. "
"Great price! Free shipping!"
A rep from Adept Powersports, adistribution, has responded:
“Shipping is free for orders over $99. This free shipping offer excludes large / oversized items such as large ATV bodywork.”