"Great place to order from "
"I was very pleased with my experience at 2wheelpros. Thanks."
"Fast Service. Great quality"
"I love the Memphis shade windshield I got fast shipping great product great company. thanks 2wheelpros. "
"Every other carrier I try buying my motorcycle part from kept telling me it was a in stock. Then two days later e-mail not in stock kept getting the run around finally a real motorcycle supplier WOODCRAFT "
"Received my order fast! Got a great deal on a pair of Alpinestars boots; will definitely shop 2WheelPros.com again!"
"Good product ................ . "
"Called to verify item was in-stock and could ship when needed and was told that it could ship that day. Ordered the item and then received an email later that day that the item was on backorder and my order was canceled."
"Delivery was fast, accurate and undamaged"
"product as described and arrived promptly"
"shipped fast. item was exactly as advertised. i will buy from them again."
"I was under the impression that these parts were instock at there facility. upon check out it said i had free shipping but i needed it by the weekend so i placed in the notes box at checkout that if there was any additional shipping charged call me and ill authorize them or just go ahead and do it. No phone call then i receive the tracking info saying it was ground shipped but not estimated time of delivery so i called up and complained to find out when they would get here and he said it would be 5 days or so. and couldnt tell me exactly where the parts were coming from he acted as they were coming from cali where they were located. and that his shipping department has over looked the note of me needing it in 2 days. well my luck was on my side the parts came out of a different place a state away and made it here in time but i was disappointed in how the situation was handled on the phone as far as lack of information and missing my note.
ill be ordering from someone else next time. very un professional."
“So really we should get 5 stars since we got you your order in 1 day (overnight) for free, correct?.
We also did not charge you anything for shipping - you got free overnight shipping. It was not "luck" that you received the parts the next day. I am not sure why you were under the impression that your order would ship from a warehouse in California - that is not true in most cases. We ship orders from the most optimal warehouse that has the items available.”
"Great fast shipping. Will use again."
"Order arrived quickly and product was great."
"Everything looks great except for the directions. "
A rep from Adept Powersports, adistribution, has responded:
“Hi Dan. We are very glad that you chose 2WheelPros to this Ballistic EVO2 Battery from. Unfortunately the item sold out when your order was placed.
We do feel that there is either some miscommunication however, or possibly you called another store - because our staff would never tell you this item would ship the same day, as this item ALWAYS has at least 1 day lead time to ship (as indicated on our website), even when available. Its possible that there was 1 available at the time of your call, but it was sold before or right after your order was placed. As you can imagine inventory constantly changes.
Sorry to see that you feel that we deserve a 1 star rating for something simply being out of stock. We never charged your credit card, and your order was cancelled within a few hours after being placed, and you were promptly notified.
I guess we should take it as a positive message from our customers, that our "worst" reviews are simply items that are out of stock...”