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Product & services pricing
4.88/5
Chance of future purchase:
4.89/5
Shipping & packaging:
4.88/5
Customer service:
4.89/5
Return/Replacement policy:
4.84/5

Verified
5/5

2013-02-07

"42nd Photo was very competitive with the products they offered. Delivery actually exceeded my expectation. Communication with a representative was responsive, I was happy with the service. "

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Verified
5/5

2013-02-06

"I am extremely satisfied with my order from 42nd Street photo. After deciding on getting a new Canon Rebel T3i with the 18-55mm kit lens, I began to search for the best price available. I am a big fan of Amazon, and I almost always find the best prices there. This time, though, one of the best prices I could find was not on Amazon but on 42nd Street Photo. There were a couple of other online stores that offered cheaper prices, but their customer reviews on ResellerRatings were not as solid as 42nd Street Photo's ratings. My camera shipped the day after I ordered it, and it only took 5 business days to arrive. The camera came packaged very well, and every thing was in pristine condition. I have no complaints. I will certainly consult 42nd Street Photo in the future!"

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Verified
5/5

2013-02-06

"I was impressed with the overall speed, price, and communication when dealing with 42nd Street Photo. Price was 20% less than Amazon and shipping was free. The product arrived in only 3 business days and the 42nd Street Photo even called me to confirm the delivery address before shipping it out."

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Verified
5/5

2013-02-06

"VERY VERY VERY IMPRESSED!! Trust Them. They ship quick. I got a follow up call before shipping to verify "no signature needed" for UPS to leave between my doors. New Camera in Box.

CUSTOMER SERVICE: Wonderful.
SHIPPING: Shipped out next day

FUTURE CUSTOMER: Oh, YES I will shop at 42nd Street Photo. $150 Less than Adorama and B and H Photo. I shopped 42nd St Photo because they have been in business for a long time & most of all PRICE/SAVINGS. I needed to feel rest assured that I was doing business with a reputable company. AND.... They ARE!
"

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Verified
4/5

2013-02-06

"Good price for my camera. Cheapest price I could find on the internet. Free shipping. A good deal."

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Verified
5/5

2013-02-06

"Excelent service, Camera arrived quicker than expected. They answer all the answers."

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Verified
5/5

2013-02-06

"Shipping was fast and timely. Package came as expected. Have not tried the product fully yet.

Price was one of the best I saw in over a month across all online retailers.
"

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Verified
5/5

2013-02-06

"Best prices around! I got my Canon EOS for a full $100 less than at my Best Buy store, and no shipping or tax.
"

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Verified
5/5

2013-02-05

"Excellent service, and great customer service followup. My questions were answered promptly, and even though I ordered on a weekend, my purchase was processed quickly; and I received a phone call the next business day to confirm and inform me of the intended shipping date. The shipment arrived in perfect shape and in timely manner. Very Satisfied Once again! "

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Verified
5/5

2013-02-05

"The product was as advertised and a great price. The price was so good I was afraid it was going to be gray market (non USA warranty), but it was USA warranty. It was shipped on time and arrived when expected. No hassles, no problems. I have purchased from 42nd Street in the past, and will do so in the future. They called me before shipping to offer me some other specials, but didn't push when I declined."

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Verified
2/5

2013-02-05

"Was forced to call in to "clarify something" and the sales person proceeded to push an extra battery because "the one included is not good." Really?! You still do that? Otherwise smooth transaction."

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Verified
4/5

2013-02-05

"I had an initial issue with my order and a return, but once I was able to talk to a manager, it was all cleared up. Do note the return policy, I didn't read the fine print, but like I said, it was cleared up once I was able to talk to 42nd Street's manager.

The camera came in in perfect condition at the cheapest price I could find online. Great prices at this place. Plus they gave me a free cleaning kit.
"

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Verified
5/5

2013-02-05

"42nd Street Photo offers some of the best prices you’ll see on the internet. They have a lot of quality items in stock. My advice for placing online orders is to review what you want online and then call them to place the order. If you place on order directly online, it will likely be delayed because they’ll likely call you back to confirm details about your order. This can be a frustrating experience especially if you’re difficult to reach during the day and are 3 times zones away from New York.

I’ve learned that they do take customer service seriously. I worked with an online representative “Jonathan” that quickly cleared up confusion with my order. Thus, if you do have an issue with your order they will fix it. In the end you’ll end up with a quality item at a great price.

In the fall, I’ll be looking for a Nikon D800. This will be the first place I’ll look.
"

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Verified
5/5

2013-02-05

"I ordered a Sony camera from 42nd Street Photo, and everything was great! Just be sure to answer your phone when they call to try and sell you more stuff, otherwise it won't get shipped. "

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Verified
5/5

2013-02-05

"This was my first time dealing with this merchant. Impressive price on Canon EOS 5D mark iii. Was a bit concerned after reading some of the reviewes on this site about "follow up calls" and "additional accessories," as all I needed was the body of this high end camera only. Well, I am glad to report, that I had nothing but GOOD experience with "42nd Street Photo." Not only did I get exactly what I needed, it was a quick and hassle-free transaction. Placed my order on Sunday evening. Tracking number eMailed to me on Monday morning. The camera arrived in 5 business days via UPS, requiring signature upon delivery (just as I would like it on something of this high-a-calibre). Received the body in original camera box, with all the warranties, software disks, booklet instructions etc. Thank you, guys. Pleasure doing business with you."

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