"My company purchased a Canon G15 camera. 42nd St Photo had the best price online. They even beat Amazon's price! We decided to use them because the reviews for their store were good. Plus, No Shipping Charges, No Tax and they gave a FREE cleaning kit with my purchase.
It was nice of them to call before shipping our product. Product came at a decent time, considering they are on the east and we are on the west coast. Padding was not too great so the camera box got dented in. Camera doesn't seem to be damaged, I hope. And I cannot review on the camera since we have not used it yet.
Overall so far, I am satisfied with my purchase and if things turn out well, we will then definitely buy again from 42nd St Photo."
"I spoke with Adam and he was great. I read terrible reviews on AJrichies and other similar sites and decided to call 42nd because the reviews were way better. Adam answered all of my questions honestly and made recommendations. I did not get pushed or harrassed into buying items I didn't want or need. He thoroughly explained the difference between the imported cameras and the retail factory warranty cameras. He talked about how several places sell refurbished or used camera as new and how they break the imported cameras down and don't include the manual, batteries, etc with it which was true of several reviews i read on these types of camera. He assured me that the imported Nikon D600, body only, I bought for $1669 had everything in the box, brand new just like the retail set just without the Nikon USA 1yr warranty- it's made in the same factory as well just like the retail set and they are identical. I instead added on the accidental coverage for 3yrs which includes yearly cleanings, if I get water damage or drop the camera as well as error or maintenance issues. I now get 3yrs of warranty instead of 1yr Nikon parts warranty and the price I paid was still $110 cheaper then the lowest USA price on the web. The camera shipped out UPS free shipping the same day I ordered it and is scheduled to be delivered in two days. I am now excited that I can take it on my cruise with me and try it out. I will update my review if there is anything wrong with it but assume no news is good news if I do not update this review. I hope this review helps and if all goes well with the new camera, I will definitely return to 42nd photo for future upgraded needs to my new Nikon D600. "
"I was very satisfied with my experience with 42nd Street Photo. The price of my camera was by far the best I had seen, and the website was very user-friendly. The product arrived in a timely manner, and was in superb condition. I will be shopping here in the future. "
"Excellent service. The only complaint I have is their constant need to sell me more items after I have order something. I have bought things after they have suggested something that I may need but they still continue to ask. "
"Overall very happy with my purchase. I felt I got a good deal and received quick follow up to confirm my order, as well as fast, free shipping. My only complaint was that as part of the phone call to confirm my order, someone asked my wife if she would like to buy an extra battery, claiming the one that came with the camera lasted only 30 minutes. Maybe 30 minutes of continuous use??? Not sure but we don't shoot constantly so the battery that came with the camera is working out fine."
"Very fast and friendly service. The camera body was ordered through the phone and getting to a real life person was so fast!!! The individual was very helpful and the order was placed accurately and quickly. The cost of the camera was extremely competitive and beat out any other company that could be found."
"Excellent experience overall. Choose 42nd Street Photo because the cost was lowest by far and shipping was free. Ordered on Wednesday and received the package on Friday, much faster than estimated for the free ground shipping. "
"VERY happy with my camera purchase! They had the best price and shipped it quickly. I would buy from them again and highly recommend their services. "
"very good price, quick shipping, will buy again "
"I originally placed this order with another New York-based on-line electronics store. Though they promised to ship within 1-2 days, as well as to send me an e-mail confirming that shipment so I could track its delivery progress . . . neither of those two promises were kept. After several unsatisfactory phone calls to their (so-called) customer service department, I cancelled this order nine days after I placed this order.
After placing the same order with 42nd Street Photo, I received an immediate e-mail confirming the order, another one the very next day confirming shipment along with a tracking number, and delivery to my front door just three days after placing this order.
Bottom Line: Now I know who to conduct my future electronics business with, given their competitive prices, helpful customer service, and prompt delivery :-)
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"They had exactly what I wanted for a terrific price. They called to offer a special deal on memory and batteries before the camera was shipped and I received it two days later. Great service! Have ordered from 42nd Street Photo before and was extremely satisfied."
"The process was very easy and they responded quickly getting it out. I also found them to be the best price around from a reputable dealer. I will definitely always keep them in mind in the future."
"I ordered a Sony RX100 camera at the 42nd Street Photo web site and the process worked well. The price was very attractive. Someone from 42nd Street Photo called me a couple of days later and tried to sell me an extra battery, claiming that the battery that comes with the camera was something less than a full capacity or full performance battery. I knew that this was bogus but I didn't argue with him. I just turned down the offer. The order arrived in fine condition in the original factory packaging and I'm very pleased with my new camera."
"They had a good deal on a camera I was hoping to get, apparently to good. After purchasing a customer service agent called me the following day to talk about the order and he mentioned the 30-day in store warranty, I asked if this was also in conjunction with standard manufacture's warranty Canon has on all their products. He then informed me that the product I ordered was in fact a non-US product and that Canon USA does not offer any warranty for products outside the US. I found this to be unsettling because right on on 42nd Street Photo's product page it says the item has a USA warranty, which led me to believe this product to be a legitimate US item covered by Canon USA. Come to find out by "US Warranty" they actually mean their own in-store warranty.
After finding this out I went on to asking about this "grey market" product and was told this product did not come with the standard Canon accessories that every other US Canon products would have, but in fact only comes with the store's 3rd party parts such as neck strap, battery, etc. Again I was caught off guard because on the product's page it showed the item including the normal manufacturer's parts. He says the list on the product's page only shows the part's name but does not explicitly state that they are what comes with the package.
In the end I cancelled the order and went on to call the bank to ensure this store was not taking any money. This whole experience lead me to believe 42nd Street Photo is one shady business, everything from attempting to pass off other region products as US, to the fact they are not honestly stating what comes with their products.
If the store wants to avoid confusing other potential customers they need to at least state on the product page whether or not the item is a US product or from another world region. At the time of this review there is no disclaimer for such products which leads to the impression that 42nd Street Photo is attempting pass gray market items as legitimate products that originated from the US.
The only redeeming quality for this store was that the company did not try to complicate the cancellation process, but this does not make up for the whole experience. "
"Excellent service and camera. I ordered the Fuji X100 on Tuesday with free shipping and received it on Thursday of the same week. The camera is beautiful! "