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Product & services pricing
4.88/5
Chance of future purchase:
4.89/5
Shipping & packaging:
4.88/5
Customer service:
4.89/5
Return/Replacement policy:
4.84/5

Verified
5/5

2013-01-07

"The price was the best price on the internet. The order was processed and shipped the next working day."

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Verified
5/5

2013-01-07

"Very good experience! Got a great price on a new model camera which was either more expensive or sold out in many places. Delivery as expected."

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Verified
5/5

2013-01-06

"Excellent customer service and quick shipping even during the Christmas / New Year's holidays. I appreciate Johnathan's follow-up with me regarding delivery."

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Verified
5/5

2013-01-06

"The camera was lower priced then other stores/websites. The packaging was very secure. There was no cracks, dents, or broken pieces. It came within a week of placing the order. Overall very satisfied. "

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Verified
5/5

2013-01-06

"Friendly service and prompt delivery. The site let me know when to expect my camera and it arrived early!"

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Verified
4/5

2013-01-06

"I have completely satisfied with my purchase from 42nd Street photo. I was looking in the market for past 1 month to purchase the cannon T4i camera finally i look at 42nd Street photo and now happy with my purchase.

The camera quality and delivery was on time. I would recommend to my friend
"

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Verified
5/5

2013-01-06

"Everything was as promised.
Price was competitive.
Pleasant transaction.
"

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Verified
5/5

2013-01-04

"I ordered the Sony RX100 with expedited shipping. First off, the service was fantastic. The salesperson worked with me to get the camera shipped on Dec 31 and delivered on Jan 2! The Sony camera is highly rated, and did not disappoint. While I have only explored the tip of the iceberg of the amazing feature set, I can attest to spectacular results in high speed shooting of sports events using this pro-level yet pocketable camera. Overall, I was highly satisfied with 42nd St. Photo. The competitive price and sales professionalism were top notch."

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Verified
5/5

2013-01-03

"Very easy to place order on your website, fast shipping during Christmas and good follow up on order prior to shipping"

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Verified
5/5

2013-01-03

"42nd Street Photo had great prices and a huge selection. They sent my camera to me and I did not have to pay shipping or tax. Also it came very quickly in the time that they promised. I love my camera and I love 42nd Street Photo!!!"

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Verified
5/5

2013-01-03

"I like the purchase from their store. Not to mention the competitive price they provided, the product quality and the service is also good. The product arrived on time, as their promised date. The packaging is good. No complain."

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Verified
1/5

2013-01-02

"I ordered item number 106517, a Canon 5D Mark III camera, from their website because they had one of the best prices listed. I called to change the shipping from 7-10 day to UPS 2nd day air. I was called back by Jack who informed me that the camera I had ordered came with only a 10 day in-store warranty, a detail not revealed on their web site. Not knowing exactly what to do, I agreed to purchase a three-year warranty from them. Jack did not inform me that the warranty was not refundable.

This morning I called the store and spoke with anthony, who informed me that he was a manager at the store and did not have anyone to whom he reported. Anthony was unbelievably rude. Today, for the first time, item 106539 appeared on the web site identifying the same camera as a retail item for $3199.99. Now both items appear on the web site.

The web site does not state for item 106517 that there is no 1-year Canon warranty.

When I tried to cancel the warranty, I was told that I could not and that Jack had not been under any obligation to tell me that it was not refundable. I was told that I had to know to look up that piece of information myself.

When I tried to cancel out the entire order, Anthony very rudely told me he would not. He simply refused to cancel an order. He also rudely informed me that I was getting a 3 year warranty in lieu of a 1 year manufacturer's warranty and why was I questioning that. When I told him that the choice was mine to make, he hung up on me.

I strongly recommend that nobody ever deal with this scam again.

The store did not ask me to write this review. Given the treatment by them, why would they? What ever happened to customer service?
"

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Verified
5/5

2013-01-02

"Great to work with - product, service and attention. Professionally speaking, they are terrific! "

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Verified
5/5

2012-12-29

"Wow! Super fast service, no hidden fees, free shipping and it arrived just as promised, what more can I say, but a 10+ transaction. I had a nice follow up call from 42nd Street right before they shipped it and it arrived 2 days before promised. This camera was $50.00 cheaper then any other place I could find, and often those "cheaper" cameras are gray market cameras without a US warranty. Not the case with this one, a 100% US market camera. Will do business with 42nd Street again, for sure. Thank you"

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Verified
5/5

2012-12-28

"42nd St Photo had the camera I wanted when everyone else was sold out! Great prices and quick shipping!"

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