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Product & services pricing
4.88/5
Chance of future purchase:
4.89/5
Shipping & packaging:
4.88/5
Customer service:
4.89/5
Return/Replacement policy:
4.84/5

Verified
5/5

2013-01-15

"This was my first time purchasing from 42nd Street Photo, they have the best prices on cameras and accessories."

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Verified
5/5

2013-01-15

"Very quick shipment with no damages. Definately the best price for the camera model I have been looking for! "

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Verified
5/5

2013-01-15

"I ended up at 42nd St. Photo after geting the run around from another "quality" establishment. I got a great price for my Canon T3i but more importantly your service and attention were top notch. Ordered Wednesday evening w/2-3 day delivery, got a call Thursday from Michael in shipping about a delivery detail. He was delightful and more than helpful. He wanted to be sure I would get the camera by Monday, but in fact I got the camera Friday afternoon. Pretty good service!! I would recommend you folks to any body, great prices and spectacular service! "

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Verified
5/5

2013-01-14

"Order was processed correctly and quickly. Package arrived several days earlier than estimated."

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Verified
5/5

2013-01-12

"They were very helpful and professional. I will use them again. "

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Verified
5/5

2013-01-11

"Best prices, customer service and fast delivery!"

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Verified
5/5

2013-01-11

"-fast delivery - accurate notification of delivery
-polite on the phone, no over selling!
-competitive prices
"

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Verified
5/5

2013-01-11

"I tried to buy this camera from ajrichies for $30 cheaper but it was an imported model and the customer service was horrible. So i took my money to the next cheapest place. 42nd photo was that place. They have a cheap value but a great experience and great customer service. I left positive feedback so they shipped my camera in 3-5 business days instead of 5-7 business days. This was a great add compared to their competitor. "

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Verified
5/5

2013-01-10

"I was very pleased with the customer service from 42nd St. Photo. They were very personable over the phone and answered all my questions. My camera was shipped out very fast. Thanks!"

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Verified
5/5

2013-01-10

"I am happy with my order with 42nd Street Photo.

I found that the price was the best price on the internet. The order was processed after some slight delay due to miss information when I ordered it but as soon as the issue resolved. They shipped the product immediately.

The item is packaged properly. Received the item as described.
Tested the product and so far so good.
"

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Verified
5/5

2013-01-10

"excellent service and delivery. No high pressure sales pitches. Would highly recommend 42nd Street Photo."

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Verified
5/5

2013-01-10

"I found their web site easy to use, their prices better than competition (including shipping),and I received a call from them after the order was placed - great customer service! "

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Verified
4/5

2013-01-10

"This was the first time ordering through 42nd street. I have ordered through BHPhoto and Cameta regularly. Main reason for the order was the lowest price availability and free shipping via UPS. I was surprised at the price and the small lens cleaning kit that was included.

However, 2 things concerns me.
1. The return/exchange policy is great that you offer 10 day exchange/return, but the fact that there is a 20% restocking fee may deter some customers. To be honest, I would like an exchange as there is a dead pixel on the camera I ordered, but would rather not due to restocking fee.

2. The box the camera was shipped in is not the original box. The box is supposed to be a bundle package box with 2 lens. It seems as though one of the lens was taken out of the box and shipped to match the order. This gives the impression of open box item and plus will hurt the chance of my resale later when I decide to sell the camera (unless I purchase the matching lens). This should have been disclosed on the order somewhere that the retail box may not match item. I had to verify with nikon to make sure it was a new item and not refurbished.

Overall, I am pleased with the camera and the price but little details and return/exchange policy can improve overall experience and future orders as I would like to continue to order through 42nd photo.


Thank you.
"

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Verified
1/5

2013-01-08

"WATCH OUT! FAKE GOOD REVIEWS! No way they're higher than 6 or 7.

Order hadn't shipped in 8 days. Called 2x. Then they did the upsell thing, gray market - not authorized dealer.

Be very careful
"

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Verified
5/5

2013-01-07

"I am pretty happy since the item arrived as scheduled.
It looks good so far.
"

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