"Product was delivered promptly and in good condition"
"I have used this site several times and always come back. They have good pricing, good customer service and shipping is quick."
"Very good price, Quick delivery. Easy purchase experience. Very satisfied with this seller!"
"My shipment was damaged, one to the Split Heat Pump Condenser and another was to the line set."
"Ordered part on March 20... The order showed in stock. After 1 month I phoned (the order still showed in stock). Was on hold for over a half hour, but finally talked to someone who told me that the part was back ordered...the 'in stock' referred to the manufacturer.... But they will have it in 2 days.
When I asked if they were going to send expedited shipping, because I had been waiting so long, the phone operator cut me off. (Obvious frustration in dealing with people who had been on hold and waiting). I will not order from ACwholesalers again, and will tell everyone I can to avoid them as well."
"Product I ordered was the cheapest I could find anywhere online and in stores. My order was processed and shipped within 2 days of my order with me receiving my package 4 business days from the date I ordered without any damage."
"Order was filled and delivered on time."
"Product was packaged poorly just thrown in box with no bubble wrap or protection. Inside thermostat box opened up and contents were all over box when opened."
"quick delivery as advertised."
"Ordered on line. Easy
best price.
You might want to school your packaging person. But no damage visible.
delivery. as promised
Hooking up next week. Hold your breath
"
"As described, quickly shipped"
"Very helpful while ordering---shipping/receiving was a great experience. Javier was my salesman and communicated clearly about all steps of the process. Have recommended this company to others already!"
"The unit arrived and that was when I discovered that I need an outdoor unit too for the indoor unit to be of any use. Why on earth ACWholesalers didn't tell me that, I have no idea. Website lacking in a lot of respects. "
"You guys made it extremely easy to find what i needed and am extremely happy I found your website. If could offer any suggestions, I would say this:
- I couldn't order anything online. The functionality of the order page just wouldn't operate. I use Google Chrome as my browser, but tried it on Internet Explorer as well. neither worked. So i eventually called in and the wait time was about 30min.
- I would offer a few more specifics as to what all is included or not included with certain systems. I work in the building industry and knew exactly what I was looking for, but other people may need to see everything specific they may need (ie, refrigerant line, low voltage wire, drain line, etc...)."
"Parts were as promised, but some of the parts were dented. Really not an issue, since the dented parts will be in the attic."