"I purchased a Multi-Function Machine and a problem arose with the transaction. They took care of the problem and I am satisfied with the handling of the matter. A good company takes care of issues when they arise. And this company has met that threshold. "
"Good, fast, precise service!! Thumbs up! I will use A Matter of Fax again in the future and will share them with several of my network."
"Easy to use website; just what I needed; outstanding price; fast, well-packaged shipping. I couldn't ask for more."
"Purchase was quite easy. I searched for my type of projector and it took me to A Matter of Fax's website, where I entered my information and was finished. Lamp arrived a couple of days later. Couldn't have been quicker or more simple!"
"beware & be-careful this company website. I bought a all-in-one copier from them. I didn't know is refurbished until the rep. called me and tried to sell me Accessories. if they sell new items. they show Brand New Factory Sealed all the way to top page.
if they sell refurbished, they show all the way under the Warranty : Factory serviced/refurbished/renewed to new specs with manufacturers warranty. During the check out or receipt, they won't mention is new or refurbished either. I will never trust this type of company again, try to mislead the customers."
"Great transaction! Quick, easy, on time, high quality."
"Have ordered from Matter of Fax several times and have always had good luck. They ship out what I ordered on time and the right part. I did order the wrong part once and they got the right one coming to me and gave me a RMA to ship back the wrong part. Can't beat their prices. Great operation!"
"I ordered a print head for our plotter and received it the next day. Quick and easy to order. Wonderful experience."
"I ordered a toner for my copier and the price was great and the toner came really quickly. I would order again and will when I need another cartridge."
"Great transaction, very easy to deal with."
"The bulb in my Sony projection tv went out. I searched the internet and found "A Matter of Fax" had the bulb and they also had about the lowest price. I ordered and receive the bulb very quickly. I'd purchase from them again. Thanks! -David Burke, VA."
"The website is easy to navigate. Very good search tool. Received the lamp quickly. The product is just as described. Great pricing."
"I am surprised at the wonderful customer service. Joe from Customer Service called within a few hours of me placing my order and just wanted to make sure I ordered the right lamp type, and to let me know it will take one extra day to ship that one and verify that that was alright! I have never received such a considerate call from a company! Thanks Joe!"
"Great service and I've been using these guys for several year."
"Order was as described, prompt delivery. "