"Easy order...easy delivery contacts."
"got what I wanted, same price as U-line offered but easier to order and no shipping"
"I ordered a wine refrigerator on line, to replace a very old one that had stopped working. A few days later, after vacuuming off the coils, the old one began working again. I called customer service, and the representative quickly cancelled my order and immediately issued a credit - no hassles whatsoever.
When the old wine fridge does finally die, I will definitely look to Abt for a replacement. You can't often find service like this!"
"Microwave delivered on time. All meet expectations. Good quality with lower price. Smooth install"
"There was a problem because of Freight damage. ABT resolved it faster and easier than any company I have used before. Great Service and a Super Fast Response."
"They delivered my dyson vacuum cleaner faster than the expected delivery date! Also I had to hold my package at the ups which they helped me with. Entire process was smooth and great!the price was competitive as well
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"I was concerned because the box my product arrived in was less than pristine, I emailed customer service and within minutes received a response that in itself was unbelievable and of course so far I've had no problems with the product."
"Great seller, pleasure to do business with. Abt has exceeded my expectations will recommend and buy again, thanks ABT."
"Had a great experience. The installers were easy going and detailed oriented. "
"I recently purchased a 60" LED TV from Abt. This was my first purchase from this company and I was encouraged by the many favorable reviews. I can add mine to the others. While I had previously asked some questions of the Abt customer support/sales staff in a chat session, I later simply went back to their site and purchased the TV I wanted without further assistance. It was a very smooth process. Delivery was as quick or quicker than expected. The TV had to be delivered by truck and the company Abt used was excellent at arranging the delivery time, being on time and waiting while I inspected for any damage (there was none). And the TV has worked perfectly since I installed it. I will definitely order from Abt again."
"The tech was prompt, pleasant and very knowledgeable. In addition to completing the repair, he gave me valuable information about the product. "
"Great price, received the package in a timely manner with tracking information provided."
"The usually-reliable ABT has unfortunately burned me TWICE on my purchase of a new front-load washer and dryer.
I primarily wanted to replace my 10-year-old washer. I ordered the replacement and was told that I could continue to "stack" my dryer on top of the new one. However the installers came out and refused to do it saying they could only stack the same brand.
Ordered the matching dryer and stacking kit. The website quotes the installation charge as $49. However I was then charged $149 for installation - the "stacking" charge! This despite the website ONLY quoting $49 installation!
ABT has refused to adjust this overcharge.
And then to pour salt in the wound they reduced the price of the waster and dryer pair by $134 and refuse to honor their 30 day price match.
Sad they've started to operate like every other appliance vendor now."
"I purchased an expensive TV only to get a defective item...I have not been able to watch TV for the past two weeks. For my first purchase with Abt, I am very disappointed."
"Delivery person was very helpful--unloaded package in garage and carted away wood base from under carton.
No damaged or missing pieces. "