ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2015-06-07

"Quick response for email enquiries. And Shipping process is very efficient. Great shopping experience on AccessoryJack.com"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-06-03

"Very satisffied. Cusotmer services is fantastic."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-04-24

"I ordered Jaybird Bluebuds X late evening UK time on Thursday 16th April, so basically Friday morning Hong Kong time. Received dispatch notification on Saturday and the headphones were delivered on Wednesday, less than a week later. I saved £40 too! Very happy with product, price and service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2015-04-14

"It took 25 days from the time I made my order until I received my product. Shame on me for not researching how long it takes AccessoryJack to fill their orders. I bought this as a gift and had intended to send it home with a visiting friend, but that didn't happen since it took so long to be delivered.

In the end AccessoryJack was 10% cheaper than Amazon. It looked much cheaper until the $20 shipping charge was added. Paying 10% more with Amazon would have gotten the product in my hand in 2-3 days with no shipping charge since I have Amazon Prime.

If you want to save some money, which in my case was 10%, and don't mind waiting the better part of a month, then AccessoryJack is a viable option.

Greg
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2015-04-16
A rep from AccessoryJack.com, AccessoryJack, has responded:

“Dear gspederson,

Very sorry for the delay and inconvenience caused. I use your provided order number and trying to see what went wrong.

I can see that you ordered on March 10 from us and we shipped out with mail tracking number to you on March 12 via the Hong Kong Post. When I use the USPS.com online tracking to check, it shows somehow it did not process through the USPS postal facility in NY until March 30. And your package ultimately delivered on April 3.

Usually it only takes around 7-10 days for the US as we are shipping via e-express first class postal service. But for some reason, your package disappeared in the postal process for 2 weeks. We are sorry about that.

Apologize for the delay.

Regards,
Johnny
AccessoryJack”


Verified
5/5

2015-03-31

"I ordered the amazing Sony NWZ-A17 (not available in the UK) on a Saturday with standard delivery. I received an email on Tuesday to tell me the order was dispatched and the package was delivered the following Monday.

I have to say that I'm very happy with the service compared to previous overseas transactions from other companies which usually take at least three weeks to be delivered. Oh and I didn't have to pay any import tax either - result!

Thank you Accessory Jack :-)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-03-30

"Johnny at Accessory Jack was very prompt and kind in answering EVERY email I sent. When there was concern that the watch I purchased was defective he responded immediately and provided everything I needed to return it and obtain a replacement. For a while there I was a little bit concerned that this was "grey market" vendor and had never purchased from one before, however I am completely happy with how everything was handled. I definitely would do business with them again.

Thanks Johnny!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-02-25

"Thanks to all of my headphone accessoryjack arrived today I am very happy the product is really quality, the site is trustworthy can buy quietly I recommend without any problem. Many thanks to all of accessoryjack."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-02-13

"I know this may sound a bit cliché, but I do not normally spend the time to write reviews. However, I have got to give credit where credit is due and praise AccessoryJack's service.

Not only are they cheaper than buying locally, they process their orders and ship them out speedily.
For reference:
- I live in Canada
- Placed my order on Feb. 2 which was processed and shipped soon after
-Tracking number was traceable by the 4th
-Left for Canada on the 8th
-Received my earphones on the 12th

So overall, it took 10 days or 8 business days for me to receive my order.

I have yet to deal with their customer service or (hopefully not) deal with any warranty issues, but from reading the other reviews you can see they also excel in those areas too.

I can confidently recommend AccessoryJack to anyone not only looking to buy their audio gear at a bargain price, but receive their order(s) relatively quickly.

Thanks AccessoryJack!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-02-11

"Just got my Sony MDR-1A today, with no problem.
The shipping was so fast, only took 7days to ship to Canada, and the protection is also very nice.
However, their response for the questions was kind slow, just need to remind them to read the messages, not a big deal.
Anyway, It's a nice webside for headphones.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-31

"Excellent customer service, I emailed for advice and got quick and helpful replies. Delivery was fast, and the product is brilliant. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-26

"Couldn't praise them more, not only are they so much cheaper than buying locally they arrived earlier than advertised."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-16

"Had a customer service issue, which was quickly resolved."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-12-23

"Bought a pair of Sony MDR-EX650AP headphones as they are not available in Australia (as are a lot of things!) and they have arrived today (23rd of December). I didn't expect them before Xmas as it is a busy time for everyone and people go on holidays but they have arrived without any fuss and are working beautifully. I also asked a very specific question about the headphones before placing my order and my question was answered within a 2 days which I am quite impressed with. The headphones were posted quickly and the longest part of waiting for the order was actually the post office as the system is probably clogged up with everyone else's Xmas parcels! (You can track your package's progress).

I don't usually leave reviews or feedback but I felt that I should to help to put in a good word for a great business! Before placing my order I also made sure to read through every one of the reviews on the resellerratings page (especially the negative ones) and carefully examined Jack's responses and everything seems fair and 100% legit! :) I know this sounds super-cheesy, but it's true- I would buy again and highly recommend Accessoryjack!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-12-15

"I bought the Sony Walkman NWZ-A17 (Rose pink) and it arrived in an excellent condition. AccessoryJack was one of the few websites selling this new mp3-player but they had the lowest price I could find. I highly recommend this seller and I don't regret my purchase!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-11-22

"My name is Simone and I live in Italy.
I bought a Sony NWZ a-17, it isn't sold in my Country.
The delivery has been fast and on time. Everything has been perfect: the item is in perfect condition, packaging grate.
Before the purchase, I wrote to the support in order to get information about media player, and they answer me after one day: wonderful!
Fully satisfied,
Thak you so much!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A