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5/5

2003-03-22

"AccuPC is one of the best computer hardware resellers I have ever had the joy of buying from. Their prices are great, their shipping was awesome, and their customer service was simply perfect. I went to accupc.com because newegg was out of the motherboard I wanted, and then noticed the Ti4200 was 7 dollars cheaper at accupc. So I placed an order on their website Tuesday the 18th, and due to bad luck or browser problems, I switched browsers and I accidentally ordered the same things twice. Moments later, accupc called me up and informed me of my mistake, which I was thankful for. They shipped it out the 19th, and it arrived before the weekend on Friday the 21st, which totally took me by surprise. All I can say is that I will definitely order from these guys again, and THANK YOU!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered

5/5

2003-03-11

"Ordered a GigaByte GA-8INXP Motherboard. The had it to me in 2 days and the board works perfect.

Thanks for the quick and painless transaction.
I will be exploring your company for my purchasing options in the future.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent

5/5

2003-03-06

"WOW is all I can say! My experience with AccuPC.com has been the absolute best shopping experience I have EVER had, and I've shopped at numerous online retailers (including NewEgg.com). I don't think the english language is capable of describing just how excellent their service really is, but I'll give it a shot.

For starters, the Customer Service Representative I worked with was EXTREMELY helpful. He even went out of his way to determine if the Gigabyte GA-SINXP1394 motherboards they had were B0-stepping. They were, which was exactly what I was looking for. I placed an order for a Gigabyte GA-SINXP1394 that day, which was a Tuesday (03/04/03), and to my extremely pleasant surprise, I received it on Thusday (today--03/06/03)! This was the fastest shipping I've ever seen; it's beats even NewEgg.com, which is itself considered one of the best.

I was again pleasantly surprised when I actually opened the package. Not only had they packaged and protected everything extrmely well, I even received a free "CD Magician" CD Cleaning Kit as a promotional offer! So, in a nutshell, not only did they have exactly what I wanted, they had it at an incredible price, and I was treated to the fastest shipping I've ever seen (which was free by the way); and on top of that, I receieved a CD Magician kit free as a promotional offer. To put it simply, the best online shopping experience I have EVER had. I could not be happier with my transaction. I will definitely be doing business with them again!!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-28

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Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process