ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.98/5
Chance of future purchase:
4.60/5
Shipping & packaging:
4.68/5
Customer service:
4.77/5
Return/Replacement policy:
4.51/5

Verified
5/5

2024-04-11

I will only work with Ace Displays

"I’ve had too many bad experiences to count. So many companies have over promised and under-delivered. Ace Displays did a phenomenal job. Moving forward they will be the only provider that I will work with. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-11

Top notch products!

"From beginning to end, they were on top of my order and communicated perfectly. They moved really quick and shipped faster than expected!

My client was extremely happy and to me that is all that matters.

It seems that is the case with Ace Displays as well.

Thank you!

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-09

Very Responsive

"I had a great experience with Ace from Sales to receiving the shipment. Everything went very smoothly.
I also used a graphic designer to create our display. Matt was fantastic to work with. He was always very responsive to my requests for changes and we came up with a beautiful expression of our product. I am so glad I found Ace! I am very happy with my decision!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-08

Great service

"I needed a replacement step n repeat cover quickly and Kristen helped me placed the order quickly. I'd like to add that she was very good at keeping me updated with my order. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-08

Absolutely beautifully printed panels

"The panels look great and it was easy to work with and upload once I got the hang of it. The shipping was lightning fast, and the pictures beforehand put us all at ease, knowing we were going to have a beautiful booth and get prepared for the show. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-05

Great service!

"Really quick responses and a very fast turnaround."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-04-05

Hilton

"Everything worked but I could not get the 10x8 cover to zip. I had two other people help me and we could not get it zipped all the way."


Verified
5/5

2024-04-04

Great Support and the Printing Quality was Vibrant

"We just received our display and the printing on the fabric is vibrant and looks better than the artwork. Can't wait to get it up at the trade show. Also, we are going to use it as a photo backdrop at other events. Great job!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-03

Great customer service

"My company had a very positive experience with Ace Displays. We had many questions and our Account Manager, Luke Smith, did a great job explaining our different options. We were very surprised how quickly our order went intro production and was delivered. Thanks again for a smooth process! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-02

Always great to work with Ace Displays!

"Kristen, our Account Rep, always helps up get our orders in, produced and delivered BEFORE our deadlines. Excellent work, great customer service and awesome product options. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-03-31

Came through in an emergency!

"We needed a last minute order, with same day pickup, and not only did Luke deliver, but helped set me up with an account for next time! Highly recommend!"


Verified
5/5

2024-03-31

Great Service

"I got a great service
thanks
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-03-28

Ace Just Hit It Out of the Ballpark!

"Between new products, partner graphics delivery, and approvals, we ran into serious deadline issues for shipping to multiple shows...Ace sales and graphics departments teamed up, rescued our orders and got our three booths here with time to spare, and they all look great! Thanks so much, and we'll be back soon!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2024-03-28

Great product, great customer support, clunky process.

"The product is great.
The customer service was great.

The process of getting the template prepared for the table required the used of splitting a multilayered PDF, which is not something out-of-the-box. When told I needed to use Illustrator or Photoshop, I felt this should have been mentioned. When I was told they offered services for $250, I felt like this should have been mentioned. In the end I used fivrr and spent $7.68 to have the template prepared.

While I am happy with the product, it would have been great to have a WSYWYG editor.

Would I use them again? Sure. Because I now have a process. Would I recommend it to my friends for are not skilled in media design? No.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-03-28

Quick Fabrication, Quick Setup!

"The team was very helpful from the get-go when we had questions about our design template, they were swift in fabricating our display, and it was shipped to us within a week! The actual assembly of our lit background was easy and it feels very solid. The printed graphic is in excellent quality, and if we ever need a new graphic or a completely new set up, we won't hesitate to contact this team again! "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process