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Product & services pricing
4.12/5
Chance of future purchase:
4.67/5
Shipping & packaging:
4.68/5
Customer service:
4.84/5
Return/Replacement policy:
4.76/5

Verified
5/5

2023-09-27

Delivered when competitors couldn't

"Had to reach out to Ace when **** couldn't get me a quote in over a week. Not only what my rep on top of it in less than 1 hour, but production team was super responsive in prepping files and guidance to get our order out correct and on time. And the quality was top tier. So glad I chose Ace to deliver our event needs. Way to go team."

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Verified
5/5

2023-09-27

Fantastic Help from the Art Department

"The art team was exceptionally helpful during the project."

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Verified
5/5

2023-09-26

My new go to

"I’ll forever be using this company. Great product, great price, crazy fast service. "

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Verified
5/5

2023-09-26

Always a great service

"Always a great service!!!!"

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Verified
5/5

2023-09-23

Super!

"Kristen and the team were great!"

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Verified
5/5

2023-09-22

Quality and Customer Service

"The quality of the product, the speed of getting the product and the customer service is excellent.
I would recommend Ace to anyone.

Kathy
"

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Verified
5/5

2023-09-21

Super-fast turnaround, Helpful employees, Great experience

"I needed a quick turnaround on a display background and the team at Ace Exhibits was incredible. They helped from the very beginning with recommendations for adjustments to the graphics all the way to sending a photo of the display printed and put together as a quality control measure before they shipped it. I ordered on a Friday (made sure to get my artwork in on time) and received the display on Tuesday. The team at Ace Exhibits was fantastic!

Not only that, but the quality of the display background is excellent. Great color, clear print - overall great product!
"


Verified
5/5

2023-09-21

Always satisfied

"I have purchased several items over the years including 3 or 4 easy fabric 10' displays. I have always been satisfied. I am especially pleased that ACE has real people to talk to if there is ever a question or concern about file setup, artwork etc. "

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Verified
5/5

2023-09-19

Great customer service and great product!

"First time purchasing this product and received great customer service all the way through the process. Highly recommend."

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Verified
5/5

2023-09-19

Easy and Fast

"Absolutely a great experience. Very efficient and easy process. Delivery within dates of artwork approval. Will continue to use their services in the future. Highly recommend."

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Verified
5/5

2023-09-19

Great Experience

"Great experience, very smooth process. Product is high-quality and reasonably priced. Thanks Ace Exhibits team!"

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Verified
5/5

2022-09-12

Great service!

"I recently had the pleasure of working with Ace Exhibits for our trade show booth, and I must say, their service left me thoroughly impressed. From the lightning-fast delivery to the exquisite table cloth and banner they provided, my experience was nothing short of exceptional.

First and foremost, the speed of their service was remarkable. In the world of exhibitions and events, timing is crucial, and Ace Exhibits truly understands this. Despite my tight deadline, they ensured my order was processed promptly, and I received my products well in advance of my event. Their commitment to delivering on time gave me peace of mind and allowed me to focus on other aspects of my preparation.
"

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Verified
3/5

2023-09-17

User experience lacking. Product good.

"I had a difficult time communicating with the team at Ace Exhibits. During the order process, I was not prompted to add artwork. Their emails requesting my artwork went to spam, even after flagging it not to. I provided a personal email address but emails never came through. Their chat/email service was somewhat helpful. I worked with two different people who often gave conflicting instructions. After over a week, I was able to get my booth into print. When it arrived, it had no assembly instructions. I searched the website to no avail. Finally called customer service and they sent me a link to a video. There is a lot that could be improved with the ordering process. But the product looked great."

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Verified
5/5

2023-09-17

Superior Customer Service

"I could not have been more impressed with their customer service department. I experienced a minor issue after a conference, and to help me prepare for the next conference they were extremely responsive and professional."

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Verified
2/5

2023-09-15

It was OK

"Customer service was weak at best via email & rather slow to respond. Chat is too automated so that even though I provided all the info at the beginning, Chat didn't recognize it & asked the same questions that I had already answered. Ace does not provide updates about the status of your order. We have a Team working on a display. Ace never communicated that the graphics were approved & were in the right format, therefore I could not share that with our Team. Ace never communicated our order was in Production. Ace never communicated it has shipped. I don't know where our order is at this moment."

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