"First time purchasing this product and received great customer service all the way through the process. Highly recommend."
"Absolutely a great experience. Very efficient and easy process. Delivery within dates of artwork approval. Will continue to use their services in the future. Highly recommend."
"Great experience, very smooth process. Product is high-quality and reasonably priced. Thanks Ace Exhibits team!"
"I recently had the pleasure of working with Ace Exhibits for our trade show booth, and I must say, their service left me thoroughly impressed. From the lightning-fast delivery to the exquisite table cloth and banner they provided, my experience was nothing short of exceptional.
First and foremost, the speed of their service was remarkable. In the world of exhibitions and events, timing is crucial, and Ace Exhibits truly understands this. Despite my tight deadline, they ensured my order was processed promptly, and I received my products well in advance of my event. Their commitment to delivering on time gave me peace of mind and allowed me to focus on other aspects of my preparation."
"I had a difficult time communicating with the team at Ace Exhibits. During the order process, I was not prompted to add artwork. Their emails requesting my artwork went to spam, even after flagging it not to. I provided a personal email address but emails never came through. Their chat/email service was somewhat helpful. I worked with two different people who often gave conflicting instructions. After over a week, I was able to get my booth into print. When it arrived, it had no assembly instructions. I searched the website to no avail. Finally called customer service and they sent me a link to a video. There is a lot that could be improved with the ordering process. But the product looked great."
"I could not have been more impressed with their customer service department. I experienced a minor issue after a conference, and to help me prepare for the next conference they were extremely responsive and professional."
"Customer service was weak at best via email & rather slow to respond. Chat is too automated so that even though I provided all the info at the beginning, Chat didn't recognize it & asked the same questions that I had already answered. Ace does not provide updates about the status of your order. We have a Team working on a display. Ace never communicated that the graphics were approved & were in the right format, therefore I could not share that with our Team. Ace never communicated our order was in Production. Ace never communicated it has shipped. I don't know where our order is at this moment."
"I loved working with Ace Exhibits on our last few projects. Eli's customer service was outstanding! I would have liked to talk more with a person than going through a portal with text comments, however, they were very quick to respond and the jobs were done EXACTLY as we pictured and shipped to all the correct locations. Thank you again, Ace! "
"The entire team were helpful and friendly from the moment of enquiry through to the booth being posted. I really can't fault Ace Exhibits. Used before due to the service and will absolutely use again.
We've been sent images of the booth itself which looks great and we can't wait to see it in action! "
"We've used Ace now for years. We're on our 4th display graphic for our second type of display. They're always helpful, dependable, fast and have a communication style that we love. We love ACE!!"
"From beginning to end, working with Ace Displays was excellent. Spoke with Rachel who helped us figure out which booth set up would work well for us and she promptly provided a quote. We then started our design process by uploading our artwork for the 3 pieces and their Graphics team was very helpful throughout in helping us resolve any graphics challenges we had based on the design platform we were using. They were patient and offered very helpful solutions. We are very happy with the products and will definitely work with Ace Displays for our next need. ~ Jules at Climate Earth"
"Excellent customer service!"
"I had a very short deadline and they worked with me to get everything I needed and it all came out great."
"We had a new display created by our marketing department and it was uploaded, created and shipped to the venue. There were a couple of issues with our design and the team helped us resolve them quickly and professionally. I have worked with Ace in the past and we will continue to use them in the future. Great company!! Thank you!"
"Second time ordering from Ace and again impressed with the vibrant colors in our banner, which has a full 20' gradient. Shipped fast. And my team loves the photos from the print house; it gives us the confidence we know our product looks good out of the box. "