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Product & services pricing
3.98/5
Chance of future purchase:
4.60/5
Shipping & packaging:
4.68/5
Customer service:
4.77/5
Return/Replacement policy:
4.51/5

Verified
5/5

2023-06-02

As alway Done well

"Branden was great. Can’t wait to see the finished product"

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Verified
5/5

2023-05-31

Above and Beyond!

"I had the pleasure of working with Ace during my previous job, and I was impressed by their excellent work, friendly staff, and their responsiveness to my many questions. So, when I found myself in need of purchasing two banners and a table cloth for a client's upcoming trade show, I knew that Ace was the best choice.

Unfortunately, the client's approval came at the 11th hour, forcing us to ship the items directly to the conference center's concierge, despite our reservations. To our dismay, the conference center signed for both packages, but then claimed that the second one was never received. So frustrating. And just our luck that the missing package couldn't have been the easily replaceable table cloth – it had to be the irreplaceable custom banners.

Since this incident marked the beginning of a series of trade shows for our client, we had no choice but to reorder a new set of banners. We reached out to Ace and explained the unfortunate situation we found ourselves in. To our relief, Ace not only understood our predicament but also offered us a discount on the replacement banners. We were grateful for their understanding and willingness to accommodate us, even thought it wasn't their fault.

Overall, despite the setback with the missing package, we are extremely thankful for Ace's support and exceptional customer service. They truly went above and beyond to rectify the situation, and their assistance has been invaluable to us.
"

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Verified
5/5

2023-05-31

Always quick service

"This is the second time we've ordered a booth display from ACE and again, no delay, and no issues. I would definitely recommend ACE Exhibits."

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Verified
5/5

2023-05-31

Good Customer Experience

"Very helpful. Responsive. Great communication throughout the project."

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Verified
3/5

2023-05-24

art work

"The person assigned to our case in charge of preparing the art work, was not very helpful in creating the visuals - no real input on the look of the stand - we were hoping for a creative person to lead us instead we have to spoon feed him our ideas. but in the end the product should be a good representation of our company."

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Verified
5/5

2023-05-19

Excellence in Service

"Sales support and technical support were immediate, responsive and informative"

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Verified
5/5

2023-05-19

Customer service

"Ace makes it easy to buy great quality exhibit materials at a fair price. I've used them professionally for work before and now personally for non-profit projects, and they have always come through. Also, their customer service is great - prompt and clear communication and true overnight shipping once produced. Thanks, Ace Exhibits!! I will be back."

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Verified
5/5

2023-05-16

ACE Exhibits

"Ace did an excellent job of providing support for a rush project. Dani was very helpful in expediting the process, the product met all expectations and was delivered on time.
Peter Herlihy
"


Verified
5/5

2023-05-11

Great Customer Service

"This is our second time purchasing a roll up banner and it has been a positive experience both times. They had quick responses and easy approval process for proofs of design. They have our trust and will come back again when we need more banners or marketing collateral. "

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Verified
3/5

2023-05-11

Colors came out much less vibrant than expected

"The whole production process and delivery were seamless, but the colors on the banner were less vibrant than expected, and it was hard to tell in the proof that was provided. However, now that I have the banner stand in possession, it doesn't match up to our other displays, unfortunately."


Verified
5/5

2023-05-10

Great service.

"The best part of the experience is my rep Branden. I find some things confusing but he is quick respond and is proactive to help keep my projects on track to meet deadlines. I have found all the products of good quality and always ships on the day they quoted. "

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Verified
5/5

2023-05-04

Always good, always quick

"I have been using Ace for nearly a decade at various companies. Alway quick, good and accurate!"

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Verified
5/5

2023-05-03

Excellent customer service, speedy delivery and great products

"ACE is amazing to work with and always fast to receive products"

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Verified
5/5

2023-05-01

100% satisfaction

"Convenient ordering, fast and 100% helpful responses, fast turnaround, customer-oriented operations - will use again!"

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Verified
5/5

2023-04-29

Thank you Ace!

"Excellent fast and accurate services, as always!"

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