"Fast shipping & excellent customer service! They addressed a small problem immediately & followed up to ensure my satisfaction. A small piece of my order didn't initially arrive, but immediately upon learning about it, they shipped it without question or hassle arriving the next day. The extra effort was appreciated and earned them my positive feedback...mistakes sometimes happen, but how one reacts to them often means more to me as a customer for future purchasing. Thanks!"
"This vendor's ordering and fulfillment practices are of questionable integrity. The order process mysteriously added an item to the order on completion of the final confirmation step. The toll free contact phone number is non-functional. Merchant did respond positively to email requesting the charges be corrected. On receiving the order two of three items were not as ordered or as listed on the invoice."
"excellent price, everything received two days later. huzzah!"
"I ordered two USB-to-Serial (com:) port adapters. The order was filled in two days and Acortech notified me when they sent them via USPS. Order status checks showed everything was correct. No problems with the order (getting the adapter to work was the hardest part. Had to disable the notebook's internal modem.)"
"i had ordered floppies from acortech.com in early 2005. this time around, my 2nd order, i ordered 3 cpus. the 3 cpus arrived in less than a week. the packaging was each cpu was placed on a hard plastic frame and a rubber band was used. plastic bubble wrap around the 3 cpus. paper filler was used. i would definitely buy from this store again. i am glad i ordered before i noticed the negative comments from some may 2005 orders. it looks like the problems in may 2005 are not happening anymore. many items in acortech.com are lower than newegg.com. acortech also uses brown paper filler same as provantage.com. i don't really like styrofoam fillers. to avoid california taxes, it is usually cheaper to get stuff from directron.com."
"Got a free shipping coupon that caused order placement problems. Sent an e-mail, and got a prompt response, that resolved the problem quickly and accurately."
"Acortech has been great with my small orders of USB cable for a great price, and they were great again with my most recent order of more USB cable, and also the Evercool Notebook Cooler. I placed my order late Wednesday night, and one week later, my entire order was at my door. Awesome service considering that shipping was free. I will definetly keep coming back, and recommending to friends."
"Excellent product and service. Timely delivery. No hassle."
"These guys are awesome. In addition to this purchase, I've been buying products from Acortech for over a year. The pricing is always good. The products are as advertised. Shipping is both reasonably priced and FAST! My orders have always come in right (whether one item or several) and the product has always been good. I strongly recommend Acortech... they do it right."
"Excellent transaction. Shipping was fast and items were accurately portrayed on website."
"Excellent communication, I wasn't charged for the item on my credit card until it was despatched the item arrived promptly in Australia in just over a week. Also the freight charges to Australia were fair and realistic unlike many online organisations. I Would Highly recommend this professional organisation.
Paul Bunn"
"I'm extremely impressed! I ordered a laptop cooling pad from them on a Friday, and received the product on Monday (using the cheapest shipping option)!
Not only are they extremely quick, I also got a great price!"
"I bought 50 Microsoft Optical Mice which were shipped to me in the UK. Price and overall service levels were superb and the whole process was completed to my entire satisfaction.
No hesitation in recommending this store for its outstanding levels of service and customer focus."
"First time buyer from Acortech and I am extremely impressed. Bought a mini-pci wireless card and had it here in about 3 business days along with a great price. I will keep them in mind for future purchases."
"I ordered a CDRW, it arrived defective and I wanted a replacement, I contacted acortech via email and received a responsive promptly the next business day. They emailed me a RMA# and also a pre-paid priority mail label to return the product. EXCELLENT service!!"