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Verified
5/5

2004-11-02

"I ordered a firewire card and firewire cable on Friday late afternoon, and received it in NJ on Monday. Very impressed and pleased with their service.
"

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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
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RT
Verified
5/5

2004-10-27

"Acortech is online buying experience that all online stores should emulate. Good prices, super fast order processing and shipping. Everything arrived exactly as ordered and in perfect shape."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
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Making decisions on their own
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Being knowledgeable
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Overall customer service
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Verified
5/5

2004-10-21

"The products were shipped promtly and arrived quickly. I was very happy.

I placed a second order on 10/31/04
I ordered 3 of an item but received, within two days, (a short time since I didn't pay any shipping and they ship from CA and I live in IL) only two. I called, and emailed, customer service and with in a day the missing item was shipped, no hassle. I was pleased with the service and the fact that they trusted me. (Not misplaced I must add.)
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being trustworthy
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Making decisions on their own
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Being knowledgeable
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Resolving problems
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Being easy to reach
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Overall customer service
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Web site being easy to use

Verified
5/5

2004-10-19

"This seller provides an online buying experience as it always should be...and more! Great prices, good website, money-saving specials, lightning fast order processing and shipping, paypal included as a payment choice. Order was packed with care and arrived in perfect shape...all components as advertised. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A

Verified
5/5

2004-10-04

"Purchased couple USB 2.0 cables in the previous 2 orders and a PCMCIA USB card on this current order. They always ship really fast and the items are exactly as described. No problem so far other than their great price. Highly recommanded."

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5/5

2004-10-02

"I have purchased computer hardware from acortech three times. Great price and fast shipping."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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Being knowledgeable
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Resolving problems
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Being trustworthy
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Being easy to reach
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Making decisions on their own
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-09-28

"Checked them out before buying an AMD Barton 2600+...far and away the best reseller rating of anyone in the price range. I've purchased tens of thousands worth of computer products online, and WOW, this is the fastest I've ever received an order. I'm clear across the country, but somehow they managed to get it to me overnight via USPS Priority Mail! That's not a typo.

The only issue with getting the CPU so quickly is having to wait for the motherboard to arrive ;-) If you've never heard of these guys before (I hadn't), give them a try.
"

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N/A

Verified
5/5

2004-09-27

"Order Round Cables and price was excellent. Got free shipping through pricewatch and i got the cables in 2 days. I will definetly order for them again. Cables are great and work fine."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
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Being easy to reach
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Making decisions on their own
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Verified
5/5

2004-09-27

"Tops. Great prices. Fast shipping. Most important, helpful communications. Am repeat customer, as they got it right--care for customers and goodwill, not just profit."

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Verified
5/5

2004-09-24

"I ordered a Thermaltake VOLCANO 10+ on Sept 27. Which cost $19.95. I purchased 3-day shipping for $8.06 the total was $25.01. I received my order on Oct. 1 via priority mail. I was a little disappointed that it was not received for 5 days and that I paid $8 for priority mail that was likely less than $4. I think my order was slated for ups but since it was so small it was sent priority think that's why it took an extra day to go out to. I really like doing business with these guys though and will not hesitate to do it again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
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Making decisions on their own
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Being trustworthy
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Verified
5/5

2004-09-13

"Purchased Nero 6 OEM software on 9/2/04, arrived in 3-4 days, free shipping using PriceWatch. Good price, quick with email confirmation and no hassle. I will likely to buy from Acortech.com again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Overall customer service
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Customer service making decisions on their own
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Overall web site
Speed of web site
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Web site being easy to use

Verified
5/5

2004-09-08

"Ordered a HP Brand Multimedia Internet Keyboard with free shipping. I received the product in 1 day, which is excellent. The keyboard works great. Overall, great experience."

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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Overall technical support
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Making decisions on their own
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Being trustworthy
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Verified
1/5

2004-08-24

"#####################################################
STAY AWAY! Ships useless chipped core CPU's as new! BEFORE YOU BUY FROM THESE GUYS -- READ THIS!
#####################################################

06/14/04: purchased OEM Athlon XP 2600+ CPU

06/25/04: received the CPU with three obvious cracks in the chips core. Packaging was less than desirable. Chip was obviously not new.

07/07/04: To be sure I tested the CPU does not work in my computer with all different kinds or RAM and PSU's

07/14/04: Then I tested the CPU on many other motherboards

07/16/04: It was DOA; I filed RMA # R102203

07/22/04: RMA accepted, I shipped CPU

07/30/04: Acortech: "CPU WORKS PERFECTLY... CHIPPED CORES ON THE CPU IS SHOWED WHEN WE GOT IT FROM OUR VANDOR, AND IT'S NEW. WE WILL SHIP THE SAME CPU BACK..." --- Also, note that I never even received the original CPU back!

07/31/04: I sent an email describing my problem to ****@****. No reply.

08/04/04: I sent an email to ****@****; instead, they reply redirecting me to the RMA dept.

08/05/04: I sent another set of emails and phoned them. No reply / answer / package.

08/20/04: I requested the status of my RMA. Acortech: "WE HAVE NOT SENT YOUR CPU BACK… BECAUSE WE HAVE NOT CHARGED THE $5 SHIPPING FEE IN ORDER TO PROCESS THE SHIPPING… WE WERE WAITING FOR YOUR ANSWER." --- So I have to pay to get a dead CPU back?

#####################################################

08/23/04: I will update the status of this rating when I hear from Acortech.com again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-08-23

"The Order was exactly what I wanted and shipped on the day I ordered it. I will used Acortech again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy

Verified
5/5

2004-08-19

"These dudes are super fast. Ordered a usb cable and it cost me 2 bucks shipped! And they got it to me super fast! Do business with these guys."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site