"I have purchased twice from Acortech. Both times I have received the item within 3 days order. Free shipping included! Will purchase again without hesitation. Thanks Acortech!"
"Item arrived in 2 business days. Thanks for the great deal."
"Item ordered on July 31 was backordered. It shipped on August 10, and was exactly as described."
"Ordered the product on a Friday morning and immediately after placing the order realized I had ordered the wrong product. Within a few minutes of my order I called their customer service line...disconnected number. I searched on the website and tracked down two more phone numbers, neither of them worked. The phone number was important since their policy states no cancellation requests are taken via e-mail. Since I had no other recourse, I e-mailed their customer service explaining the situation. I received a reply asking me for an invoice number. I gladly provided it. On Monday morning, when I check my work email once again, the order had shipped and I hadn't received any reply from customer service.
Conveniently for them, they charge $5 shipping and a 15% restocking fee for all refunds, which would cost me nearly $12 to return my purchase of $43. Disgusting. Never shop with these bandits."
"I received a defective raid controller from them. I sent a RMA Request but never got a response. It wasn't an expensive item, but I won't be doing business with them again."
"I ordered a 266fsb Athlon 2600+ since they're one of the few places that still have them in stock. What a mess, I got three damaged CPUs in a row. All of them had chipped cores and two had bent pins. Thier packaging of OEM CPUs really leaves something to be desired, though I highly doubt this was responsible for the chips. Bent pins maybe, but not the chips.
On the up side, they were very good about taking back the damaged CPUs and sending out replacements. They cross shipped and sent me a mailing label for all my returns.
Perhaps someday I'll give them another chance with retail boxed products, but definately no more OEM CPUs."
"Ordered a USB 2.0 hub with $3.99 free shipping pricewatch discount on a thursday afternoon. Although supposedly the shipping was supposed to take from 7-9 days, I received package priority mail on saturday--only 1 day later! The company is in CA and I'm in NJ. Product was very nice--I was impressed, and it was only $13. Most other places were at least $20 for such an item. I am very pleased and would buy from again very happily!!!!
Very satisfied buyer here!"
"I ordered a specific brand external enclosure because of the quality and features of the enclosure, plus all the enclosure must be the same so that I can easily swap hard drives in my house. I purchased a $20 enclosure and they threw in a $10 enclosure without telling me. I cam the next day, and they a cheap $13 enclosure. Right now, I am stuck with a cheap enclosure because there are no returns. At least they took $10 off my charge, but still unhappy."
"Low prices, fast delivery. I'll definitely order from them again!"
"Ordered from them 1/2 dozen times now without any issue. There was no problem rma'ing a few incorrect cables i had ordered either, no restock fee either for that matter. Orders are shipped UPS for the most part and arrive in typical UPS fashion..4-5 bussiness days."
"First order. Outstanding service. From time of order to shipment arrival was about 60 hours (2 1/2 days) which included cross-country shipping (free) from California to the Philadelphia area. Very impressed! Excellent prices too (computer cables)"
"Ordered from this company three times, each time the order was processed smoothly and swiftly. The third time, the product proved to be defective (The fault of the manufacturer, not Acortech). RMA process was simple and smooth and I mailed the package with the defective product on a Tuesday and had a replacement in my hands the following Monday. This is impressive as I live all the way accross the country in New Jersey."
"Placed very small order w/ free shipping. Got quick order acknowledgement, notification of when items were shipped, and received order within 5-6 days. Excellent experience."
"Ordered a firewire card on Friday and it delivered Thursday. I can't complain.
The card is very nice. It came with a cable and a ULead Software CD (full version) all for $10 with free shipping.
At that price I expected a few problems but it went smooth. There was glitch where my tracking # didn't work, but that could have been USPS also. The packaging was a little thin also (manilla mailer, no padding), but it made it in OK shape.
Overall I am happy."
"No problems here. I ordered a Sony floppy drive and a USB riser. They arrived well-packaged and very quickly (3 days from CA to FL); work perfectly. Well done!"