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Verified
5/5

2004-04-09

"They ship via USPS and the product usualy arrived early or on time (3 to 4 days). Although they package the product poorly when the shipping is free, the product arrives in one peice. There prices are good, usualy the lowest. Would shop here again."

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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
N/A
Customer service making decisions on their own
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Customer service resolving problems
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Customer service being easy to reach
N/A
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Overall web site
Speed of web site
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Verified
5/5

2004-03-29

"I ordered a 3.5" external enclosure, to allow me to bring my 120GB hard drive with me to use with my laptop when I move to hawaii (where I wont ship my desktop, whole point of buying the kit). I ordered the kit on the 22nd, and after a day or two processing, it shipped and arrived on the 26th. California to New York via USPS Priority mail. This has been a perfect experience; quick and free shipping, price even cheaper than anywhere else including eBay. No complaints here"

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N/A
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Verified
5/5

2004-03-16

"This was my first order from this company, and I was VERY impressed! The price on my DVD burner was excellent, and shipping was free! I have ordered from many Internet computer companies, and Techsunny ranks right up near the top. Great prices, fast shipping, and their customer service was quite responsive. Highly recommended!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-03-15

"Ordered a wireless access point and PCMCIA wireless card. Great price and standard shipping got it to me in 2 days! The equipment works great.
I needed assistance on setting up the access point and by sending them a simple email they provided me with what I needed. This was not the first time I purchased from these guys and certainly not the last.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-03-12

"great job. quick shipping, and product arrived as described."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2004-02-20

"I ordered two ps/2 to AT adapters on Sunday 2/15. I received them on Thursday 2/19. Correct parts, fast service, *great* price ($2 each, $4 total, free shipping). I've had companies screw up simple orderes before, so I'm very appreciative of the precision with which Acortech apparently operates. I am very satisfied - thank you Acortech."

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Verified
5/5

2004-02-12

"I ordered USB cables from Acortech.com because they offered a great price and free shipping. I used a money order as form of payment. Mailed in money order and in 8 days received the cables! Email was used to provide order updates. They were timely and precise.

Web site information could be more detailed for a lot of items. They still provide an easy online purchasing experience though.

After a couple weeks had gone by I received an email stating "*********DID NOT RECEIVE PAYMENT!! PLEASE CALL OUR OFFICE xxx-xxx-xxxx TO CONFIRM PAYMENT********" after having the parts since they were sent. I still have not received any other notice from them, even after 2 emails being sent to find out about the confusion. It is probably something or someone seeing that I entered no credit card info on that order when it was auditted or something.

I also bought a Linkmax network switch earlier in the month and got a great price, useful item and fantastic shipping from Acortech.com.

Having these 2 favorable experiences with the company has caused me to add them to my searched sites when internet shopping for computer related items!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service being easy to reach
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
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Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-02-07

"I have to give a great review to this company thus far. I have submitted 4 orders over the past 2 weeks on behalf of various clients of mine and have been satisfied 100% with every aspect of their company.

Quickness to ship, packaging, and delivery time. They certainly have my respect and will continue to receive my business in the future.
"

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Is consumer focused

Verified
5/5

2004-01-30

"Great experience. Everything that held up to my high expectations of a good online retailer."

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Is easy to do business with
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2004-01-22

"Bought a simple USB cable, got an order confirmation almost immediately, received shipping confirmation the next day, and it was in my mailbox in a couple of days. I would gladly buy from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-01-19

"I ordered 20 USB cables with free shipping and i didn't get a confirmation for 4 days so i called them and ask for a reason. The people there were very nice and told me that free shipping ususal takes 5 days to be shipped, which is fair because it is free.
Since i needed the cabled I ordered another 20 Via UPS 3days and it was shipped the same day. Fantastic!!!
I Would order from this reseller again. Great prices and nice associates.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
N/A
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Delivering products on-time
N/A
Variety of brands and products offered
N/A

Verified
5/5

2004-01-19

"I ordered 2 pair of cheap speakers on a Tuesday morning. I got a confirmation of the order and of the shipment later that afternoon. I received the package 5 days later on that Saturday. They have great prices and great service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products damage free
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-01-17

"Received USB cables at a great price and in a short amount of time."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall web site
N/A

Verified
5/5

2004-01-17

"Excellent job! I placed the order on Thursday afternoon, and it arrived by mail on Saturday morning. No _way_ was I expecting service that fast. Highly recommended."

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Pricing of products and services
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Is easy to do business with
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Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2004-01-13

"I goofed and transposed the first 2 numbers of my street address on the order form... They called me for a correction prior to shipping! And the item came more quickly than expected as well. I am very pleased with this transaction and would not hesitate to use this company again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability