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Verified
5/5

2005-05-10

"Great price and fast shipping. I didn't have to wait for "order processing" which at some sites can be as much as 72 hours! Very pleased with this transaction."

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Verified
5/5

2005-05-10

"This company is great. Excellent customer service, lightning fast shipping AND repsonses to emails. Great deals, will definitely shop here again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
Being knowledgeable
Being easy to reach
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2005-05-09

"Good company, fast shipping, good quality, in no more words, I will do more businnes with they."

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Is committed to quality products and services
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Is consumer focused
Is trustworthy

Verified
5/5

2005-05-08

"2 orders,Nice prices,Recieved in 4 days with free shipping from Pricewatch listing."

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Overall quality of the company
Pricing of products and services
Value the company offers
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Is trustworthy
Is consumer focused
N/A
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
N/A
Overall technical support
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Resolving problems
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Making decisions on their own
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Being trustworthy
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Overall web site
Speed of web site
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Verified
5/5

2005-05-03

"Very, very good deal with very fast delivery! There was one minor problem that was delt with in a first rate and really quick manor. I'll do business with them again, no doubt about it. K."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Making decisions on their own
Being knowledgeable
Being easy to reach
Being trustworthy
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-05-03

"I have to say that I will use this company again! I got great service and prices from Acortech. No one is perfect and everyone makes mistakes, but it is the end results that count. I irdered a few fans and mobile HDD racks, and two of my Items were left out of my shipment(Which I recived promptly). I called and explained, the rep was very polite, and promt responding. I also emailed them and got answers back quickly. They resolved the problem, and my server is now complete! I have had these issues with other companies, and it took an act of congress to get anything resloved. I will use this company for any needs I might have in the future and would highly recomend them to anyone out there who likes Great Customer Service and Quality Merchendise at Affordable Prices! Check them out, you will be Very Glad you did!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-04-28

"The shipping was very very fast indeed. Got it in TN within 3 days of ordering and thats really cool.

I purchased external enclosure for a laptop hard drive. At first it didnt work and I contacted acortech.com and they helped in every possible way they can (very willing to take back the product) however, the drive was not formatted and that was causing the problem. After formatting the hard drive, was able to use with the enclosure without any problem.

Excellent shopping experience.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
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Verified
5/5

2005-04-27

"Placed order 04/23 for a USB 3.5" HDD Enclosure. Order arrived by USPS Priority Mail 04/26 - that was real fast considering that there was a weekend in b/w. Item had quality build with a neat finish. Didnt not look cheap any way you looked at it. Worked right, right out of the box. All in all, greatly satisfied. Acortech gets a nod of approval once more (have ordered from them several times before). Give these guys your business - you wont regret it."

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Overall quality of the company
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Is consumer focused
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Verified
5/5

2005-04-23

"Superfast delivery, web site easy to navigate, great store."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Resolving problems
N/A
Being knowledgeable
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Being easy to reach
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Being trustworthy
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Making decisions on their own
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Overall web site
Web site being easy to use
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Verified
4/5

2005-04-21

"Ordered a 4 Ports USB 2.0 HUB W/Power Adapter this was the cheapest place I could find a USB 2.0 hub. The shipping was excellent."

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5/5

2005-04-21

"This is simply one of the best online stores for computer accessories with the best prices one can find anywhere. I have done at least 4 transactions with them, all of which were smooth and delivered fast. Highly recommended."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Overall customer service
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Customer service being knowledgeable
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Customer service resolving problems
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Customer service being easy to reach
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Overall web site
Speed of web site
Web site being easy to use
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Verified
5/5

2005-04-21

"Very fast reply to e-mails, very fast shipping, and great prices always gets my business!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Delivering products on-time
Overall technical support
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Being trustworthy
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Being easy to reach
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Being knowledgeable
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Making decisions on their own
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Resolving problems
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Customer service being trustworthy
Customer service being easy to reach
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Customer service being knowledgeable
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Speed of web site
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Web site being easy to use

Verified
1/5

2005-04-19

">>UPDATE
I sent a CDRW I bought from them that was supposed to carry a 1 year manufacturer warrenty. The warrenty had expired before I even bought the drive. The drive died 2 months ago and I sent it back to acortech and they tried to say it wasn't their cdrw drive. I had bought the drive from them and an entire computer for that matter. I spent almost $1000 with them and they cant replace a $30 cdrw they sold me that broke in 2 months.

BAD BUSINESS STAW AWAY!!!

I used to love this company. They had the best customer service around. Now when you e-mail them you are lucky to get a response. If you call they no longer have an 800 number and have a new phone system.

The 2 or 3 guys I talked with were hard to understand and had a heavy accent, maybe Indian I'm not sure. Anyhow I believe the company is under new management or at least has all new employees. :(

I'm sad to see the best Internet reseller I ever dealt with go down the tubes...
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
Resolving problems
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-04-19

"excellent speed. even changed the order within 2 hours of placing the order (different color ethernet cable). definately recomment"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-04-17

"Fast shipping! Holy Mackerel!

I ordered a couple network cards online on a Wednesday night when the store was closed and they showed up here, 1200 miles away, Priority Mail on Saturday. That was "Standard" shipping!



"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services